Do patients want to be empowered or managed?

by Toni Bigby

Lately there has been a lot of conversation around patient empowerment – an ambiguous term, but one that is fodder for many conversations across the health care industry. Patient empowerment – to put it simply – is about providing the necessary tools and information to a patient so that he or she can take a more active and involved position in his or her health …

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Do patients want to be empowered or managed?

10 things you need to know before surgery and during the hospital stay

by Winston F. Mitchell

I’m a 53 year-old male with no history of hypertension, no cholesterol problems and glucose count normal.

I was overweight but still in great physical shape. But over a period of weeks, walking to work, I started experiencing a shortness of breath.  Finally I went to my doctor, he informed me he was going to admit me to the hospital immediately because a …

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10 things you need to know before surgery and during the hospital stay

How healthcare marketers can connect with patients

by Daphne Swancutt

Call it a silly, useless curse. I get sucked in to trying to find patterns and connections anywhere I can. Most of them are silly and useless. Occasionally I find ones that actually make some sense, if only to me.

As a healthcare marketer who also geeks out on reform, genetics and the e-patient movement, I can’t help but try to wrap healthcare up into …

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How healthcare marketers can connect with patients

A physician seeing the husband and wife together

As a medical provider, while seeing a husband and wife, or a couple, regardless of gender, one comes across several situations that  may be considered difficult to handle and that require a good deal of tact and confidentiality.

This is the case with seeing a husband and wife or (couple), together, for an examination. Ultimately, it depends on the rapport that the couple shares. If they …

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A physician seeing the husband and wife together

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Doctors need to be aware of their office staff behavior

by June Parker Beck

At age 73 I have definitely seen the evolution of the whole “doctor” experience, from Ob/Gyn, to pediatrician (have 5 children) to specialist, to internist.

I’ve learned to accept the fact that in this high tech age, we aren’t going to be chatting with our doctor about the grade school bake sale.  The biggest lesson learned, however, was that if you are treated …

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Doctors need to be aware of their office staff behavior

How can doctors successfully engage their patients?

by Thomas Goetz

Enough about patients: What is a doctor to do?

In the past few months, since The Decision Tree book came out, I’ve had the privilege to talk with many doctors about the opportunity and challenge of engaging patients in their own health. Some physicians, not surprisingly, have been suspicious, and even hostile to the idea that patients have a …

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How can doctors successfully engage their patients?

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