Op-ed: Patient satisfaction doesn’t mean the best medical care

A version of this op-ed was published on March 15th, 2010 in the USA Today.

If you recently saw a doctor, you might subsequently receive a survey in the mail asking whether your physician was friendly, spent enough time with you, or showed the appropriate level of concern for your medical issues.

Patient satisfaction surveys are being increasingly used in hospitals nationwide. Press Ganey, a leading organization measuring patient satisfaction, counts more …

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Op-ed: Patient satisfaction doesn’t mean the best medical care

Physicians increase revenue with better appointment analysis

by Nikolaos I. Kakavoulis, MD

Physicians are working harder than ever to generate even a small increase in their income. Despite seeing more patients, average physicians net income between 1995 and 2003 has declined about 7% after adjusting for inflation, according to a national study from the Center for Studying Health System Change.

Why is this happening?

Now more than ever, physicians face an avalanche of complex rules, regulations, and administrative processes needed …

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Physicians increase revenue with better appointment analysis

How health reform can be popular with the American public

The health reform legislation was decidedly unpopular, with a variety of polls showing the majority disapproved of the bill.

What did the people want?

The ACP’s Bob Doherty linked to a post by Princeton’s Uwe Reinhardt, who observed 10 things that the public wants in health care reform:

1. Lets only patients and their own physicians determine how to respond clinically to a given medical condition, never an insurance clerk or, even …

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How health reform can be popular with the American public

Tax credits and new patient care models in health reform

by Robin Tang

Sunday, March 22, 2010, marked the passage of the Health Care and Education Affordability Reconciliation Act (H.R. 4872) by the House by a narrow 219-212 margin, with no Republicans voting in favor. Whether you think the bill is good, bad, sustainable, or even constitutional, we can agree this was a historic day.

Putting politics aside, I want to highlight two parts of the bill that aren’t getting enough …

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Tax credits and new patient care models in health reform

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Palliative care shows the importance of language

by Patrice Villars

The best learning experiences for me have been times when I come away questioning core assumptions about the work I/we do. As palliative care folks, we try to help people understand where they are in relation to their disease and what their hopes and goals are for care. We offer treatments and resources to match those needs through, in part, supportive communication.

What if, in our kind, well-meaning …

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Palliative care shows the importance of language

Patient input in their treatment should be valued by doctors

Thanks all who responded to my recent USA Today piece, Patient-satisfaction surveys have drawbacks.

But in a letter published in the paper yesterday, a reader from Oklahoma City was quite unhappy with my take.

Mark R. Heaton writes, somewhat angrily:

Dr. Kevin Pho’s recent opinion piece was not only arrogant but also grossly naive.

His basic premise was twofold:

• Doctors know best and should therefore ignore patient feedback regarding possible tests and treatments.

• …

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Patient input in their treatment should be valued by doctors

Taxing junk food may improve your health

Originally published in MedPage Today

by Kristina Fiore, MedPage Today Staff Writer

Taxing junk food may help reduce obesity and improve health, researchers have found.

Patients got significantly less of their energy (calories) from soda or pizza when there was a 10% increase in the price of either (P<0.001), Penny Gordon-Larsen, PhD, of the University of North Carolina at Chapel Hill, and colleagues …

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Taxing junk food may improve your health

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