AI moderation of online health communities
This summer, my Facebook account was permanently “disabled.”
I had been helping another mother navigate a medical decision for her child, a young adult who is living with a degenerative condition. It wasn’t medical advice. It was empathy, drawn from my own lived experience as a medical mother, a certified coach, and years of teaching courageous communication at a medical school.
Meta AI had flagged the conversation as a violation of Community …








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