Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

3 problems with incentive based wellness programs

Will Harper, MD
Physician
September 28, 2013
Share
Tweet
Share

A recent story about Penn State’s new penalty-based approach to employee wellness is another reminder that programs relying on incentives aren’t going anywhere — even though incentive-based programs don’t work.

The traditional wellness model incentivizes people to participate in healthy behaviors—with the promise to employers of healthcare cost reductions—in exchange for discounts on their insurance premiums. However, the “carrot” is not working, to use the “carrot or stick” analogy. People aren’t changing their behaviors and costs are not coming down.

So what’s the next step? As suggested in a Wall Street Journal article that got a lot of attention last spring, use the stick. Yes, there are data that demonstrate that people are more likely to change in order to avoid a penalty than to get a reward. This is called loss aversion. However, there is no research that proves that wellness programs using this model are effective.

In fact, this “stick” approach leads to a whole host of new problems. First, people are going to be penalized unfairly. My business’ co-founder has a patient who lost 130 pounds—a full 40% of her body weight. Her employer is still penalizing her because her BMI is too high. Her employer should instead be rewarding her efforts.

The second problem is what people are going to do in order to hit the numbers. Backed into a corner, people will take unsafe short cuts to hit the expected numbers. I recently had a visit with a non-diabetic patient who got sick from taking a black market diabetes medication for weight loss. Magnify this choice in a population of thousands of people trying to lose weight in order to avoid a penalty. What harms will we unleash? It’s the law of unintended consequences.

A third drawback of the stick approach is the impact on employees’ perception of their employer. As an employer myself, I support a workforce that is committed to working hard to reach our collective mission. If I implemented a punishment-based system, I am sure it would adversely impact my employees’ commitment. This concern is voiced in the WSJ article as well, “At best, these programs are giving employers an enormous amount of control over our private lives.”

So, what to do instead? Let’s start by developing programs that value each individual’s role in making decisions about her health and well-being. People are not mules that respond to a carrot or a stick. In fact, we should stop using this idiom to describe behavior programs. People can reason and think for themselves. They have needs, desires, wishes and personal stories of success and failure — and these stories drive why people do what they do.

Let’s work with individuals to tap into their values, help them understand why they want to change and then give them the best tools to succeed in making lasting changes to their health and well-being — changes driven by their own desire to succeed, not by their employers’ desire to save a few dollars.

Will Harper is co-founder and co-CEO, Engaged Health Solutions and is the head team internist for the Chicago Blackhawks.

Prev

As I held this man’s icy hand, my paradigm shifted

September 28, 2013 Kevin 5
…
Next

How to meet your doctor and receive your diagnosis in a better way

September 28, 2013 Kevin 2
…

Tagged as: Primary Care

Post navigation

< Previous Post
As I held this man’s icy hand, my paradigm shifted
Next Post >
How to meet your doctor and receive your diagnosis in a better way

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

More by Will Harper, MD

  • a desk with keyboard and ipad with the kevinmd logo

    A gift to bear witness to the changes in my patients’ lives

    Will Harper, MD

More in Physician

  • The dreaded question: Do you have boys or girls?

    Pamela Adelstein, MD
  • When rock bottom is a turning point: Why the turmoil at HHS may be a blessing in disguise

    Muhamad Aly Rifai, MD
  • How grief transformed a psychiatrist’s approach to patient care

    Devina Maya Wadhwa, MD
  • Fear of other people’s opinions nearly killed me. Here’s what freed me.

    Jillian Rigert, MD, DMD
  • What independent and locum tenens doctors need to know about fair market value

    Dennis Hursh, Esq
  • How one simple breakfast question can transform patient care

    Dr. Damane Zehra
  • Most Popular

  • Past Week

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • A world without antidepressants: What could possibly go wrong?

      Tomi Mitchell, MD | Meds
    • Conflicts of interest are eroding trust in U.S. health agencies

      Martha Rosenberg | Policy
    • The hidden cost of delaying back surgery

      Gbolahan Okubadejo, MD | Conditions
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • Internal Medicine 2025: inspiration at the annual meeting

      American College of Physicians | Physician
    • The silent crisis hurting pain patients and their doctors

      Kayvan Haddadan, MD | Physician
    • What happened to real care in health care?

      Christopher H. Foster, PhD, MPA | Policy
    • Are quotas a solution to physician shortages?

      Jacob Murphy | Education
    • The hidden bias in how we treat chronic pain

      Richard A. Lawhern, PhD | Meds
  • Recent Posts

    • The hidden cost of delaying back surgery

      Gbolahan Okubadejo, MD | Conditions
    • Precision and personalization: Charting the future of cancer care [PODCAST]

      The Podcast by KevinMD | Podcast
    • Expert Q&A: Dr. Jared Pelo, ambient clinical pioneer, explains how Dragon Copilot helps clinicians deliver better care

      Jared Pelo, MD & Microsoft & Nuance Communications | Sponsored
    • The lab behind the lens: Equity begins with diagnosis

      Michael Misialek, MD | Policy
    • Venous leak syndrome: a silent challenge faced by all men

      Elliot Justin, MD | Conditions
    • Rethinking patient payments: Why billing is the new frontline of patient care [PODCAST]

      The Podcast by KevinMD | Podcast

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 7 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • A world without antidepressants: What could possibly go wrong?

      Tomi Mitchell, MD | Meds
    • Conflicts of interest are eroding trust in U.S. health agencies

      Martha Rosenberg | Policy
    • The hidden cost of delaying back surgery

      Gbolahan Okubadejo, MD | Conditions
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • Internal Medicine 2025: inspiration at the annual meeting

      American College of Physicians | Physician
    • The silent crisis hurting pain patients and their doctors

      Kayvan Haddadan, MD | Physician
    • What happened to real care in health care?

      Christopher H. Foster, PhD, MPA | Policy
    • Are quotas a solution to physician shortages?

      Jacob Murphy | Education
    • The hidden bias in how we treat chronic pain

      Richard A. Lawhern, PhD | Meds
  • Recent Posts

    • The hidden cost of delaying back surgery

      Gbolahan Okubadejo, MD | Conditions
    • Precision and personalization: Charting the future of cancer care [PODCAST]

      The Podcast by KevinMD | Podcast
    • Expert Q&A: Dr. Jared Pelo, ambient clinical pioneer, explains how Dragon Copilot helps clinicians deliver better care

      Jared Pelo, MD & Microsoft & Nuance Communications | Sponsored
    • The lab behind the lens: Equity begins with diagnosis

      Michael Misialek, MD | Policy
    • Venous leak syndrome: a silent challenge faced by all men

      Elliot Justin, MD | Conditions
    • Rethinking patient payments: Why billing is the new frontline of patient care [PODCAST]

      The Podcast by KevinMD | Podcast

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

3 problems with incentive based wellness programs
7 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...