Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

COVID-19: Here’s how to gain the public’s trust

Cullen M. Lilley
Policy
July 25, 2020
Share
Tweet
Share

As we all grapple with what it means to live in society battling a global pandemic that is so fundamentally altering the way we interact with one another, we are faced with several questions we haven’t faced before in our lifetime: how are we going to move forward from this? What does a post-COVID-19 world look like? When will we be able to go back to “normal”?

While all of these questions are important, there is an underlying issue lingering in the background: COVID-19 testing. Testing is a critical component of responding to a public health emergency, and without it, tracing possible COVID-19 exposures would be nearly impossible, and for our testing strategy to effectively combat the spread of COVID-19, we have to address the issues surrounding misinformation, confusion, privacy, staffing, and trust surrounding the tests, so citizens feel comfortable getting tested.

With news from the White House falsely attributing the United States’ high COVID-19 numbers to the amount of testing, states are starting to open and remove social distancing regulations leading an increase in the percentage of positive cases in many states — a statistic used to assess increasing numbers while controlling for increased testing. This among other bouts of misinformation coming from the president surrounding the severity of COVID-19 which has since been proven to be false.

To add to the confusion surrounding testing, there are many different tests with varying sensitivity (the statistic that measures the ability of a test to catch all positive cases) and specificity (the statistic that measures the ability of a test to differentiate between similar conditions). Additionally, there are different tests for different purposes — some measure the presence of a virus indicating active infection while others measure antibodies to the virus indicating prior infection and possible immunity to future infection.

Additionally, many citizens are concerned with the privacy of their COVID-19 test results, especially as concerns about sharing data with the police, data breaches, and distrust in contact tracing.

Legally, personal health information and personally identifiable information are protected by HIPAA, but in a public health crisis or pandemic, that information can be “disclose[d]… [to] law enforcement, paramedics, other first responders, and public health authorities” (HHS). This divergence from the typical HIPAA regulations is done in an effort made to protect the first responders and provide information for contact tracing and is common to many areas of law during a public health crisis.

In general, rules and regulations that govern clinical ethics and protect personal liberties are less useful in a public health crisis.

For these reasons, public health interventions are governed by a different ethical code with a stronger emphasis on justice and care for communities rather than autonomy and personal liberty.

Central to the ethical code of public health ethics is building and maintaining trust as well as a strong basis in science. So no matter how strong our public health institutions are, we need to have a stronger emphasis on building and maintaining trust. Because without that, we will not be able to implement anything meaningful to combat this pandemic or any future public health crisis.

Another consideration is the testing personnel required to perform the tests. Though patients may never see the technologists performing their lab tests, they play a central role in health care delivery. Still, hospital systems and insurance reimbursements widely underfund the support of these departments despite providing 60 to 80 percent of the information needed to make a diagnosis.

Additionally, many laboratory scientist positions are being left vacant because of the lag in training — a problem that could also be partially addressed by increased funding and earlier exposure. All of this comes in addition to recent shortages in testing capacity due to recent rises in cases.

Since testing and tracing is a central tenet to curtailing the spread of COVID-19, we have to ask ourselves, considering the above ethical principles guiding public health interventions, what is the best way to offer testing in a way that stems the spread of COVID-19 while protecting patient information and fostering public trust?

Should we follow the precedent set forth by Germany, where massive testing and teams of contact tracers were implemented? Or should we adopt the strategy of South Korea where free, convenient testing locations were made available paired with cell-phone data tracing? Or do we want to maintain our course of action by testing symptomatic people and contact tracing when available? If we decide to move forward with more testing and more contact tracing, we have to consider the challenge of test turnaround time and delays in contact tracing: challenges that have led to the continued spread of the virus while awaiting results.

ADVERTISEMENT

The question of who to test, when to test, and how to test is still only part of the puzzle and must be paired with evidence-based policies at the federal, state, and local levels that are aimed at quelling the spread of COVID-19, preventing our hospital system from getting overwhelmed, and avoiding avoidable deaths. Between facial coverings, social distancing, contact tracing, testing, and research, all aspects of the public health response and public involvement need to work together to combat this crisis.

In addition to classic public health measures, more coherence between community leaders and the state/federal government allows local issues to be assessed by public health officials and addressed by local community leaders to bolster trust. Additionally, testing should be made more readily available and take place in local community institutions to help break barriers to getting tested. I also support providing a statement that can be given to citizens, written in plain language, addressing privacy concerns, what to expect when you get your results back, and what the results mean. Finally, we need to shift more funding into laboratory medicine, so we are not left with the severe staffing shortfalls currently being experienced. Without these measures, we will be faced with growing distrust, rapid spread of the virus, and continued questions over what to believe.

Cullen M. Lilley is a medical student.

Image credit: Shutterstock.com

Prev

An OB/GYN resident's perspective on Black Lives Matter

July 25, 2020 Kevin 0
…
Next

Is upspeak really that bad for women in medicine?

July 25, 2020 Kevin 2
…

Tagged as: COVID, Infectious Disease

Post navigation

< Previous Post
An OB/GYN resident's perspective on Black Lives Matter
Next Post >
Is upspeak really that bad for women in medicine?

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

Related Posts

  • COVID-19 misinformation is a public health crisis

    Jacob Uskavitch
  • A proposed public health response to facilitate continued adherence to COVID-19 restrictions

    Vismaya S. Bachu and Sajya M. Singh
  • State sanctioned executions in the age of COVID-19

    Kasey Johnson, DO
  • COVID-19 shows why we need health insurance

    Jingyi Liu, MD
  • How to get patients vaccinated against COVID-19 [PODCAST]

    The Podcast by KevinMD
  • COVID-19 divides and conquers

    Michele Luckenbaugh

More in Policy

  • Why physician voices matter in the fight against anti-LGBTQ+ laws

    BJ Ferguson
  • The silent toll of ICE raids on U.S. patient care

    Carlin Lockwood
  • What Adam Smith would say about America’s for-profit health care

    M. Bennet Broner, PhD
  • The lab behind the lens: Equity begins with diagnosis

    Michael Misialek, MD
  • Conflicts of interest are eroding trust in U.S. health agencies

    Martha Rosenberg
  • When America sneezes, the world catches a cold: Trump’s freeze on HIV/AIDS funding

    Koketso Masenya
  • Most Popular

  • Past Week

    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Closing the gap in respiratory care: How robotics can expand access in underserved communities

      Evgeny Ignatov, MD, RRT | Tech
    • Reclaiming trust in online health advice [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Why so many physicians struggle to feel proud—even when they should

      Jessie Mahoney, MD | Physician
    • If I had to choose: Choosing the patient over the protocol

      Patrick Hudson, MD | Physician
    • How a TV drama exposed the hidden grief of doctors

      Lauren Weintraub, MD | Physician
    • Why adults need to rediscover the power of play

      Anthony Fleg, MD | Physician
    • How collaboration across medical disciplines and patient advocacy cured a rare disease [PODCAST]

      The Podcast by KevinMD | Podcast

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 3 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Closing the gap in respiratory care: How robotics can expand access in underserved communities

      Evgeny Ignatov, MD, RRT | Tech
    • Reclaiming trust in online health advice [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Why so many physicians struggle to feel proud—even when they should

      Jessie Mahoney, MD | Physician
    • If I had to choose: Choosing the patient over the protocol

      Patrick Hudson, MD | Physician
    • How a TV drama exposed the hidden grief of doctors

      Lauren Weintraub, MD | Physician
    • Why adults need to rediscover the power of play

      Anthony Fleg, MD | Physician
    • How collaboration across medical disciplines and patient advocacy cured a rare disease [PODCAST]

      The Podcast by KevinMD | Podcast

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

COVID-19: Here’s how to gain the public’s trust
3 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...