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Why health care leaders fail at execution—and how to fix it

Dave Cummings, RN
Policy
July 4, 2025
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Health care leaders don’t have a vision problem. We have an execution problem.

Over the last two decades, I’ve seen countless strategic plans crafted with care, insight, and bold ambition. Mission statements get refreshed. Core values are realigned. Retreats are held. Vision decks are created and shared from the C-suite to the frontlines. And yet — within weeks — most of those plans fade into the background.

The problem isn’t poor leadership intent. The problem is that we stop at intent. And in the high-pressure, rapidly evolving world of health care, intention alone won’t carry the weight.

The chasm between what leaders envision and what teams actually experience is wide. And in health care, that gap isn’t just frustrating — it’s dangerous.

Why execution fails in health care

The stakes in health care are too high for misalignment, ambiguity, or passive leadership. But we see execution fail time and again due to:

Top-down announcements without ground-level buy-in. Most strategic rollouts are top-down broadcasts, not two-way conversations. Clinicians, schedulers, techs, and therapists aren’t just passive receivers of vision — they’re the executors of it. If the strategy doesn’t make sense to them, it doesn’t go anywhere.

Lack of clear ownership. Who owns the follow-through? Many times, vision dies in the handoff between leadership and operations. No one is clearly accountable, or worse, multiple people assume someone else is.

Misaligned incentives and metrics. If your team is still measured and rewarded based on outdated KPIs, they’ll focus on those — not your new priorities.

Failure to cascade communication. A new strategic goal might be discussed in a boardroom, summarized in a staff newsletter, and forgotten by the time a physical therapist opens their next patient note. Without consistent, cascading communication through multiple levels and formats, vision dissipates.

Frontline fatigue. The very people tasked with executing the new strategy are often overwhelmed by staffing shortages, tech issues, or policy changes. If we don’t lighten their load, even the best ideas stall.

Closing the execution gap

Vision becomes reality when it’s:

  • Translated into action
  • Owned at every level
  • Sustained through systems

Here are three core strategies I coach health care leaders to adopt:

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1. Start with clarity, not complexity. Boil down your vision to its simplest form. Instead of launching a 24-page initiative, ask: “Can every leader and employee articulate what we’re trying to achieve in one sentence?” If not, refine it.

Then clearly map the “what this means for you” layer by layer. A new scheduling model doesn’t just mean faster access for patients; it means specific behavior shifts for intake, clinicians, and support staff.

2. Assign champions, not just checklists. Execution lives or dies with ownership. Assign a real person at each level who is responsible for making the vision real — not just tracking metrics but solving friction.

Champions ask, “What’s getting in the way for our team?” and then remove it. They give voice to the frontline and close the loop between executive assumptions and real-world application.

3. Build rhythms of reinforcement. One-and-done town halls won’t embed change. You need weekly rhythms of reinforcement: huddles, dashboards, feedback loops, and storytelling. This is where AI and tech can help — surfacing progress, flagging gaps, and allowing leaders to re-engage quickly.

It’s not about micromanaging. It’s about maintaining a pulse.

The cost of non-execution

When visions fail, morale suffers. Teams grow cynical. Patients notice. Resources get wasted. And worst of all, innovation gets shelved.

Health care doesn’t lack vision. We lack execution habits.

If we’re serious about transforming patient care, improving clinician engagement, and building resilient systems, we must move beyond strategy slides. We must embed vision into the daily heartbeat of our organizations.

Execution isn’t glamorous. But it’s where leadership is proven.

Let’s close the gap.

Dave Cummings is a health care executive.

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