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Psychological safety: the unspoken key to health care success [PODCAST]

The Podcast by KevinMD
Podcast
April 12, 2023
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In this episode, we are joined by clinical psychologist and health systems leadership consultant, Nicola F. De Paul, to discuss the importance of psychological safety in health care environments. Nicola shares her personal experience of addressing psychological safety concerns at an academic medical center and the impact of implementing changes in the training environment. We explore the role of health care leaders in creating psychologically safe spaces, the need for self-reflection, and the importance of elevating diverse voices to create a supportive environment for all employees. Tune in as we dive into creating resilient health care systems where everyone thrives and patient care is safer.

Nicola F. De Paul is a clinical psychologist and a health systems leadership consultant.

She shares her story and discusses her KevinMD article, “Leaders who elevate diverse employees create psychological safety.”

The Podcast by KevinMD is brought to you by the Nuance Dragon Ambient eXperience.

With a growing physician shortage, increasing burnout, and declining patient satisfaction, a dramatic change is needed to make health care more efficient and effective and bring back the joy of practicing medicine. AI-driven ambient clinical intelligence promises to help by revolutionizing patient and provider experiences with clinical documentation that writes itself.

The Nuance Dragon Ambient eXperience, or DAX for short, is a voice-enabled, ambient clinical intelligence solution that automatically captures patient encounters securely and accurately at the point of care. Physicians who use DAX have reported a 50 percent decrease in documentation time and a 70 percent reduction in feelings of burnout, and 83 percent of patients say their physician is more personable and conversational.

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