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Changing the medical system with empathy [PODCAST]

The Podcast by KevinMD
Podcast
June 26, 2024
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Subscribe to The Podcast by KevinMD. Watch on YouTube. Catch up on old episodes!

Join Ann McColl, a patient advocate, and James Whitlock, a neurologist, as they delve into their shared passion for understanding the journeys of patients with complex conditions within the medical system. Ann shares her personal story of overcoming multiple diagnoses, including chronic fatigue syndrome and craniocervical instability, through groundbreaking surgery. James reflects on his career in neurology, focusing on the rehabilitation of individuals with severe traumatic brain injuries and his efforts to cultivate empathy among medical staff. Together, they discuss the importance of empathy in health care, the challenges of navigating the medical system, and how to improve patient-physician relationships.

Ann McColl is a patient advocate. James Whitlock is a neurologist.

They discuss the KevinMD article, “A complex patient interviews a retired physician.”

Our presenting sponsor is Nuance, a Microsoft company.

Together, Microsoft and Nuance are leveraging their rich digital technology and advanced AI capabilities to tackle some of health care’s biggest challenges. AI-driven technology promises to revolutionize patient and provider experiences with clinical documentation that writes itself.

The Nuance Dragon Ambient eXperience, or DAX for short, is a voice-enabled solution that automatically captures patient encounters securely and accurately at the point of care. DAX Copilot combines proven conversational and ambient AI with the most advanced generative AI in a mobile application that integrates directly with your existing workflows.

Physicians who use DAX have reported a 50 percent decrease in documentation time and a 70 percent reduction in feelings of burnout, and 85 percent of patients say their physician is more personable and conversational.

Discover AI-powered clinical documentation that writes itself. Visit https://nuance.com/daxinaction to see a 12-minute DAX Copilot demo.

VISIT SPONSOR → https://nuance.com/daxinaction

SUBSCRIBE TO THE PODCAST → https://kevinmd.com/podcast

RECOMMENDED BY KEVINMD → https://kevinmd.com/recommended

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  • Most Popular

  • Past Week

    • Patient modesty in health care matters

      Misty Roberts | Conditions
    • A lesson in empathy from a young patient

      Dr. Arshad Ashraf | Physician
    • Medical statistics errors: How bad data hurts clinicians

      Gerald Kuo | Conditions
    • A psychiatrist explains the new frontier of prescribed software treatments [PODCAST]

      The Podcast by KevinMD | Podcast
    • The myth of no frivolous medical lawsuits

      Howard Smith, MD | Physician
    • A pediatrician explains the real danger of food perfectionism [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • Why you should get your Lp(a) tested

      Monzur Morshed, MD and Kaysan Morshed | Conditions
    • Rebuilding the backbone of health care [PODCAST]

      The Podcast by KevinMD | Podcast
    • Direct primary care in low-income markets

      Dana Y. Lujan, MBA | Policy
    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • The paradox of primary care and value-based reform

      Troyen A. Brennan, MD, MPH | Policy
    • Why CPT coding ambiguity harms doctors

      Muhamad Aly Rifai, MD | Physician
  • Recent Posts

    • A psychiatrist explains the new frontier of prescribed software treatments [PODCAST]

      The Podcast by KevinMD | Podcast
    • How stigma in psychiatry affects patients

      Devina Maya Wadhwa, MD | Physician
    • Developmental-behavioral pediatrics: the lost identity

      Ronald L. Lindsay, MD | Conditions
    • The haunting trauma of nursing

      Debbie Moore-Black, RN | Conditions
    • Physician emotional fatigue: When burnout becomes a blind spot

      Tomi Mitchell, MD | Physician
    • Why psychologist training takes years

      Peggy A. Rothbaum, PhD | Conditions

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