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Changing the medical system with empathy [PODCAST]

The Podcast by KevinMD
Podcast
June 26, 2024
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Subscribe to The Podcast by KevinMD. Watch on YouTube. Catch up on old episodes!

Join Ann McColl, a patient advocate, and James Whitlock, a neurologist, as they delve into their shared passion for understanding the journeys of patients with complex conditions within the medical system. Ann shares her personal story of overcoming multiple diagnoses, including chronic fatigue syndrome and craniocervical instability, through groundbreaking surgery. James reflects on his career in neurology, focusing on the rehabilitation of individuals with severe traumatic brain injuries and his efforts to cultivate empathy among medical staff. Together, they discuss the importance of empathy in health care, the challenges of navigating the medical system, and how to improve patient-physician relationships.

Ann McColl is a patient advocate. James Whitlock is a neurologist.

They discuss the KevinMD article, “A complex patient interviews a retired physician.”

Our presenting sponsor is Nuance, a Microsoft company.

Together, Microsoft and Nuance are leveraging their rich digital technology and advanced AI capabilities to tackle some of health care’s biggest challenges. AI-driven technology promises to revolutionize patient and provider experiences with clinical documentation that writes itself.

The Nuance Dragon Ambient eXperience, or DAX for short, is a voice-enabled solution that automatically captures patient encounters securely and accurately at the point of care. DAX Copilot combines proven conversational and ambient AI with the most advanced generative AI in a mobile application that integrates directly with your existing workflows.

Physicians who use DAX have reported a 50 percent decrease in documentation time and a 70 percent reduction in feelings of burnout, and 85 percent of patients say their physician is more personable and conversational.

Discover AI-powered clinical documentation that writes itself. Visit https://nuance.com/daxinaction to see a 12-minute DAX Copilot demo.

VISIT SPONSOR → https://nuance.com/daxinaction

SUBSCRIBE TO THE PODCAST → https://kevinmd.com/podcast

RECOMMENDED BY KEVINMD → https://kevinmd.com/recommended

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GET CME FOR THIS EPISODE → https://kevinmd.com/cme

I’m partnering with Learner+ to offer clinicians access to an AI-powered reflective portfolio that rewards CME/CE credits from meaningful reflections. Find out more: https://kevinmd.com/learnerplus

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  • Most Popular

  • Past Week

    • Why doctors struggle with treating friends and family

      Rebecca Margolis, DO and Alyson Axelrod, DO | Physician
    • Whole-body MRI screening: political privilege or future of care?

      Michael Brant-Zawadzki, MD | Physician
    • Physician attrition rates rise: the hidden crisis in health care

      Arthur Lazarus, MD, MBA | Physician
    • Personalized scientific communication: the patient experience

      Dr. Vivek Podder | Physician
    • The role of operations research in health care crisis management

      Gerald Kuo | Conditions
    • Did ABIM MOC reform actually fix the problem for physicians?

      Brian Hudes, MD | Physician
  • Past 6 Months

    • Why patient trust in physicians is declining

      Mansi Kotwal, MD, MPH | Physician
    • Is primary care becoming a triage station?

      J. Leonard Lichtenfeld, MD | Physician
    • The blind men and the elephant: a parable for modern pain management

      Richard A. Lawhern, PhD | Conditions
    • Psychiatrists are physicians: a key distinction

      Farid Sabet-Sharghi, MD | Physician
    • Why feeling unlike yourself is a sign of physician emotional overload

      Stephanie Wellington, MD | Physician
    • The loss of community pharmacy expertise

      Muhammad Abdullah Khan | Conditions
  • Recent Posts

    • Did ABIM MOC reform actually fix the problem for physicians?

      Brian Hudes, MD | Physician
    • Scrotal pain in young men: When to seek urgent care

      Martina Ambardjieva, MD, PhD | Conditions
    • Mobile dentistry: a structural redesign for public health

      Rida Ghani | Policy
    • How physicians can preserve trust after medical errors [PODCAST]

      The Podcast by KevinMD | Podcast, Sponsored
    • Technology for older adults: Why messaging apps are a lifeline

      Gerald Kuo | Conditions
    • Are medical malpractice lawsuits cherry-picked data?

      Howard Smith, MD | Physician

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