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Why doctors must ask for help before burnout escalates

Diane W. Shannon, MD, MPH
Physician
September 6, 2025
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“If you are reluctant to ask the way, you will be lost.”
– Malay proverb

When I was struggling with burnout during training, I did not seek help.

Even when called into the office of the revered, stately, totally intimidating chair of the department, because he had “heard I was having trouble coping.”

Nope. I saw that as a sign that I needed to do a better job of hiding my lack of coping.

When I contemplated leaving clinical practice a few years later, I did not seek help. No mentor, coach, or understanding colleague. I figured there was no helping me, that finding a path to a career that did not consume one’s personal life might be possible for others, but not for me. I was reluctant to ask the way.

I love the work I do today and do not regret the journey, but I believe my clinical career could have been saved if I had asked the way.

Why are we so averse to help in medicine? When do we acquire the belief that we cannot show any needs, that only our patients can be vulnerable that way? And, whatever the cause, how do we dismantle this limiting belief?

These questions have always been important, and they are even more important today, when physicians in droves are cutting back on their clinical hours, leaving for nonclinical careers, and retiring early.

I am certain that a large portion of those making the choice to cut back or leave would stay if they were able to access strategic, targeted, compassionate help. I have seen that turnaround happen for my clients over and over again.

When I say “help,” I am not talking about handholding or “resilience” training. I am talking about tactical support to implement effective changes in how they think, approach work, separate from work, prioritize their time, and communicate with patients, coworkers, and leaders.

People who become physicians have many strengths, including being detail-oriented, altruistic, persevering, capable of self-sacrifice, and willing to delay gratification for long periods of time. These strengths are rewarded in training and by employers. But they hold within them the seeds of our destruction, because they ask us to be superhuman, never revealing our needs, including our need for occasional help and direction.

If this sounds familiar, do not cut back or leave clinical practice until you have accessed whatever help you need to find the places where you have the power to do things differently. You will not regret it.

Diane W. Shannon is an internal medicine physician and physician coach.

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