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Medical education

It's been shown that patients can benefit from a satisfying medical experience and the actual clinical treatment. The satisfying medical experience in and of itself leads to trust, follow-through, and health improvements. Medical school is the optimal time to learn…
It’s been shown that patients can benefit from a satisfying medical experience and the actual clinical treatment. The satisfying medical experience in and of itself leads to trust, follow-through, and health improvements.
Medical school is the optimal time to learn how to deliver a great patient experience. In med school, one develops formative views on the culture of medical practice. Knowing this, we looked at an institution that …
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Why this medical school is doing it right
Health policy

Third in a series. Please read part 1 and part 2. We expect that most readers have noticed the differences in health care delivery compared to other industries that we discussed in part 1 and part 2. Those differences relate…
Third in a series. Please read part 1 and part 2.
We expect that most readers have noticed the differences in health care delivery compared to other industries that we discussed in part 1 and part 2. Those differences relate to board governance, health care leadership, infrastructure, and operations. Readers probably also noticed that these differences …
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Why health care delivery is an exceptionally different industry: Why does it matter?
Health policy

First in a series. The business of health care delivery differs markedly from other consumer and service industries in many ways. First and foremost, the economics differ. Specifically, the payers of medical care are often different from the customers, the…
First in a series.
The business of health care delivery differs markedly from other consumer and service industries in many ways. First and foremost, the economics differ. Specifically, the payers of medical care are often different from the customers, the government and third-party insurers are the primary payers, demand is inelastic, quality metrics are typically unavailable, and the industry consists largely of nonprofits that avoid taxes. And that’s just the start …
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Why health care delivery is an exceptionally different industry: board of directors and CEOs
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