Tech

Patients using AI want a collaborator, not an authority

Artificial intelligence (AI) is changing the rules of engagement between patients and providers. According to a recent survey from the West Health-Gallup Center on Healthcare in America, one in four Americans now use AI tools for health information or advice.…

Artificial intelligence (AI) is changing the rules of engagement between patients and providers. According to a recent survey from the West Health-Gallup Center on Healthcare in America, one in four Americans now use AI tools for health information or advice.

Most say they’re not trying to bypass providers; they simply want to be better prepared for appointments. Nearly half said their AI-generated research made them feel more confident discussing their …

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Patients using AI want a collaborator, not an authority