What we define as “right” in primary care matters
“Your numbers are horrible!”
I was a resident physician in internal medicine seeing patients in primary care clinic. These words, from an attending physician, were meant as off-the-cuff feedback, and their impact surprised me. I suddenly felt exhausted, sitting on a rolling chair surrounded by an audience of computers, unsure how to respond to this statement that simultaneously made me feel enraged and like a failure. How could one metric change …
