Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Using digital tools to improve patient communication

Howard Luks, MD
Social media
December 3, 2013
Share
Tweet
Share

I come across many people using the terms social and digital interchangeably. Some doctors are digitally savvy. Yet that does not mean that they are practiced communications experts, or that they have the skills to make the most of today’s digital social tools. I thought this might be a good opportunity to open up this discussion.

As physicians, we were among the first professionals to adopt smartphones and iPads into our workflow — and healthcare leads the way in proliferating new, innovative apps. From diagnostics to practice management, healthcare technology is giving digital doctors the chance to make their workflow more productive and efficient.

However, while social media has become ubiquitous in countless professions, many digital doctors are only “social” when it comes to physician-to-physician social media. The real promise, in my opinion, is using digital technology to improve physician-to-patient communications.

Don’t get me wrong: Using social media to advance industry knowledge or to grow a professional network is very important. But the incredible scope of insights, knowledge, and understanding we can get from patients, patient support groups, and individuals who are seeking health information online is something we shouldn’t pass up.

There is also much more patients can learn from us, their trusted advisors. Being a social doctor means you are interested in collaborating, sharing information, and lending your expertise, be it clinical knowledge or your ability to facilitate patient-to-patient connections and even physician referrals. When we draw on not just social media but also other digital tools to do this, we start to translate what it means to be a doctor in the online world. We go socio-digital, if you will.

These are the challenges for the 21st century physician: Bringing what we do to where our patients increasingly are — online. How do you use digital tools for effective social communications with peers, and with patients?

Howard Luks is an orthopedic surgeon who blogs at his self-titled site, Howard J. Luks, MD. This article originally appeared in The Doctor Blog.

Prev

How charisma can improve patient care

December 3, 2013 Kevin 3
…
Next

How technology will revolutionize medical training

December 3, 2013 Kevin 7
…

Tagged as: Facebook, Primary Care, Twitter

Post navigation

< Previous Post
How charisma can improve patient care
Next Post >
How technology will revolutionize medical training

ADVERTISEMENT

More by Howard Luks, MD

  • Not so fast with joint MRIs

    Howard Luks, MD
  • Technology in health care requires context

    Howard Luks, MD
  • Shared decisions are important. This example shows you why.

    Howard Luks, MD

More in Social media

  • First impressions happen online—not in your exam room

    Sara Meyer
  • What teenagers on TikTok are saying about skin care—and why that’s a problem

    Khushali Jhaveri, MD
  • How social media and telemedicine are transforming patient care

    Jalene Jacob, MD, MBA
  • How DrKoop.com rose and fell: the untold story behind the Surgeon General’s startup

    Nigel Cameron, PhD
  • How I escaped the toxic grip of social media

    Dr. Damane Zehra
  • Why doctors must fight health misinformation on social media

    Olapeju Simoyan, MD
  • Most Popular

  • Past Week

    • Direct primary care in low-income markets

      Dana Y. Lujan, MBA | Policy
    • The Silicon Valley primary care doctor shortage

      George F. Smith, MD | Physician
    • Remote second opinions for equitable cancer care

      Yousuf Zafar, MD | Conditions
    • Why we fund unproven autism therapies

      Ronald L. Lindsay, MD | Physician
    • Why mocking food allergies in movies is a life-threatening problem [PODCAST]

      The Podcast by KevinMD | Podcast
    • Divorced during residency: a story of clarity

      Emma Fenske, DO | Physician
  • Past 6 Months

    • Why you should get your Lp(a) tested

      Monzur Morshed, MD and Kaysan Morshed | Conditions
    • Rebuilding the backbone of health care [PODCAST]

      The Podcast by KevinMD | Podcast
    • Direct primary care in low-income markets

      Dana Y. Lujan, MBA | Policy
    • The dismantling of public health infrastructure

      Ronald L. Lindsay, MD | Physician
    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • The psychological trauma of polarization

      Farid Sabet-Sharghi, MD | Physician
  • Recent Posts

    • Divorced during residency: a story of clarity

      Emma Fenske, DO | Physician
    • Medical statistics errors: How bad data hurts clinicians

      Gerald Kuo | Conditions
    • Why food perfectionism harms parents

      Wendy Schofer, MD | Conditions
    • A husband’s story of end-of-life care at home

      Ron Louie, MD | Physician
    • Why being your own financial planner is costing you millions [PODCAST]

      The Podcast by KevinMD | Podcast
    • The H-1B crutch in rural health care

      Anonymous | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 1 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Direct primary care in low-income markets

      Dana Y. Lujan, MBA | Policy
    • The Silicon Valley primary care doctor shortage

      George F. Smith, MD | Physician
    • Remote second opinions for equitable cancer care

      Yousuf Zafar, MD | Conditions
    • Why we fund unproven autism therapies

      Ronald L. Lindsay, MD | Physician
    • Why mocking food allergies in movies is a life-threatening problem [PODCAST]

      The Podcast by KevinMD | Podcast
    • Divorced during residency: a story of clarity

      Emma Fenske, DO | Physician
  • Past 6 Months

    • Why you should get your Lp(a) tested

      Monzur Morshed, MD and Kaysan Morshed | Conditions
    • Rebuilding the backbone of health care [PODCAST]

      The Podcast by KevinMD | Podcast
    • Direct primary care in low-income markets

      Dana Y. Lujan, MBA | Policy
    • The dismantling of public health infrastructure

      Ronald L. Lindsay, MD | Physician
    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • The psychological trauma of polarization

      Farid Sabet-Sharghi, MD | Physician
  • Recent Posts

    • Divorced during residency: a story of clarity

      Emma Fenske, DO | Physician
    • Medical statistics errors: How bad data hurts clinicians

      Gerald Kuo | Conditions
    • Why food perfectionism harms parents

      Wendy Schofer, MD | Conditions
    • A husband’s story of end-of-life care at home

      Ron Louie, MD | Physician
    • Why being your own financial planner is costing you millions [PODCAST]

      The Podcast by KevinMD | Podcast
    • The H-1B crutch in rural health care

      Anonymous | Physician

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Using digital tools to improve patient communication
1 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...