Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
  • About KevinMD | Kevin Pho, MD
  • Be heard on social media’s leading physician voice
  • Contact Kevin
  • Discounted enhanced author page
  • DMCA Policy
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • Group vs. individual disability insurance for doctors: pros and cons
  • KevinMD influencer opportunities
  • Opinion and commentary by KevinMD
  • Physician burnout speakers to keynote your conference
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Primary care physician in Nashua, NH | Doctor accepting new patients
  • Privacy Policy
  • Recommended services by KevinMD
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The biggest mistake doctors make when purchasing disability insurance
  • The doctor’s guide to disability insurance: short-term vs. long-term
  • The KevinMD ToolKit
  • Upgrade to the KevinMD enhanced author page
  • Why own-occupation disability insurance is a must for doctors

This is the key quality for any health care provider

Alene Nitzky, RN, PhD
Physician
June 5, 2015
Share
Tweet
Share

Often I hear comments from people who have been treated for cancer and other illnesses talking about the things they wish they knew, or things they wish their doctors would have shared with them about their treatments or conditions.

I don’t have to remind anyone there is a tremendous amount of anxiety and fear when you are diagnosed with cancer or any other perceived or potentially life-threatening illness.

Our health care system has been changing quickly over the past several years and everyone, patients, physicians, nurses, and other health care providers have been scrambling to keep up and learn the ropes as rules, insurance coverage, government reporting requirements, and technology change.

One of the key qualities that a health care provider needs is resourcefulness. In health care terms, that translates to the ability to know where to find the information, even if the providers themselves do not know the answers.

A resourceful health care provider is willing to learn, listens to both patients and professionals outside of his or her scope of practice, reaches out into the community beyond their immediate circle of professional colleagues trained in the same way, recognizes a patient in need, and knows when to refer that patient to the appropriate resources. Resourcefulness saves time, money, and can reduce a lot of suffering.

The old paternalistic model of doctor knows best is being discarded, albeit slowly in some places. “Do as I say” won’t cut it anymore. Patients are learning to ask questions, get second opinions, and advocate for themselves.

One question you can ask your doctor at the beginning is, “Are you aware of resources in the community that can help us work as a team to achieve the best possible quality of life for me both during and after treatment?”

Doctors are trained based on a medical model. They learn how to apply medicine to diagnose, treat, or cure symptoms and disease. They know how to use available diagnostic technology, drugs and procedures. They are not trained in everything. Just like car mechanics might know how to fix your car, they can’t teach you how to drive, force you to keep up maintenance on your car, or enforce traffic laws.

It is easy to fall back into the old belief that doctors are deified-like creatures with superior knowledge of how to fix everything that goes wrong with your health. That is not a realistic expectation. Doctors are human beings and specialize in certain types of knowledge and application of that knowledge. They have limited time to spend with each patient.

What you can ask of them, is to be more resourceful. You must rely on them to make the time to become informed about what else is out there for patients. Their help in steering you toward these resources accomplishes important things: it saves time for both you and the doctor, and can result in a much better outcome, such as decreased suffering, improved overall well-being, and better quality of life for you, the patient.

Alene Nitzky is a registered nurse who blogs at Journey to Badwater.

Prev

How medieval French poetry inspires this medical student

June 5, 2015 Kevin 3
…
Next

It is OK for the doctor to cry

June 5, 2015 Kevin 4
…

Tagged as: Primary Care

< Previous Post
How medieval French poetry inspires this medical student
Next Post >
It is OK for the doctor to cry

ADVERTISEMENT

More by Alene Nitzky, RN, PhD

  • a desk with keyboard and ipad with the kevinmd logo

    Differences between banning bossy and true leadership in health care

    Alene Nitzky, RN, PhD
  • a desk with keyboard and ipad with the kevinmd logo

    Nurses are too afraid to speak up in their organizations and be vocal

    Alene Nitzky, RN, PhD
  • We need a new way to value the work of nurses

    Alene Nitzky, RN, PhD

More in Physician

  • Physician wellness theater: Why pizza parties do not fix burnout

    Patrick Hudson, MD
  • Moral injury in medicine: When silence becomes a survival strategy

    Timothy Lesaca, MD
  • Medical misinformation: Navigating vaccine hesitancy with empathy

    Christine J. Ko, MD
  • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

    Brian Hudes, MD
  • Physician weight loss strategy: Why willpower isn’t enough in 2026

    Archana Reddy Shrestha, MD
  • Demedicalize dying: Why end-of-life care needs a spiritual reset

    Kevin Haselhorst, MD
  • Most Popular

  • Past Week

    • Why Medicare must cover atrial fibrillation screening to prevent strokes

      Radhesh K. Gupta | Conditions
    • Why medical school DEI mission statements matter for future physicians

      Aditi Mahajan, MEd, Laura Malmut, MD, MEd, Jared Stowers, MD, and Khaleel Atkinson | Education
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Teaching joy transforms the future of medical practice [PODCAST]

      The Podcast by KevinMD | Podcast
    • The medical referral process: Why it fails and how to fix it

      Abhijay Mudigonda | Education
    • Celiac disease psychiatric symptoms: When anxiety is autoimmune

      Carrie Friedman, NP | Conditions
  • Past 6 Months

    • Will AI replace primary care physicians?

      P. Dileep Kumar, MD, MBA | Tech
    • What is the minority tax in medicine?

      Tharini Nagarkar and Maranda C. Ward, EdD, MPH | Education
    • Why the U.S. health care system is failing patients and physicians

      John C. Hagan III, MD | Policy
    • Alex Pretti: a physician’s open letter defending his legacy

      Mousson Berrouet, DO | Physician
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
  • Recent Posts

    • The medical referral process: Why it fails and how to fix it

      Abhijay Mudigonda | Education
    • Physician wellness theater: Why pizza parties do not fix burnout

      Patrick Hudson, MD | Physician
    • Antimicrobial resistance causes: Why social factors matter more than drugs

      Maureen Oluwaseun Adeboye | Conditions
    • Immigrant caregiver burden: the hidden cost of the five-year Medicaid wait

      Ranjita Suresh | Policy
    • Connected health care workflows: From chore to core patient care

      Grace E. Terrell, MD, MMM | Tech
    • Business literacy empowers physicians to lead sustainable health systems [PODCAST]

      The Podcast by KevinMD | Podcast

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 1 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Why Medicare must cover atrial fibrillation screening to prevent strokes

      Radhesh K. Gupta | Conditions
    • Why medical school DEI mission statements matter for future physicians

      Aditi Mahajan, MEd, Laura Malmut, MD, MEd, Jared Stowers, MD, and Khaleel Atkinson | Education
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Teaching joy transforms the future of medical practice [PODCAST]

      The Podcast by KevinMD | Podcast
    • The medical referral process: Why it fails and how to fix it

      Abhijay Mudigonda | Education
    • Celiac disease psychiatric symptoms: When anxiety is autoimmune

      Carrie Friedman, NP | Conditions
  • Past 6 Months

    • Will AI replace primary care physicians?

      P. Dileep Kumar, MD, MBA | Tech
    • What is the minority tax in medicine?

      Tharini Nagarkar and Maranda C. Ward, EdD, MPH | Education
    • Why the U.S. health care system is failing patients and physicians

      John C. Hagan III, MD | Policy
    • Alex Pretti: a physician’s open letter defending his legacy

      Mousson Berrouet, DO | Physician
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
  • Recent Posts

    • The medical referral process: Why it fails and how to fix it

      Abhijay Mudigonda | Education
    • Physician wellness theater: Why pizza parties do not fix burnout

      Patrick Hudson, MD | Physician
    • Antimicrobial resistance causes: Why social factors matter more than drugs

      Maureen Oluwaseun Adeboye | Conditions
    • Immigrant caregiver burden: the hidden cost of the five-year Medicaid wait

      Ranjita Suresh | Policy
    • Connected health care workflows: From chore to core patient care

      Grace E. Terrell, MD, MMM | Tech
    • Business literacy empowers physicians to lead sustainable health systems [PODCAST]

      The Podcast by KevinMD | Podcast

MedPage Today Professional

An Everyday Health Property Medpage Today

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

This is the key quality for any health care provider
1 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...