Skip to content
  • About
  • Contact
  • Contribute
  • What Physicians Say
  • My Book
  • Careers
  • Podcast
  • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
  • About Kevin Pho, MD, Founder of KevinMD
  • Aging and dementia: what physicians say, in their own words
  • Artificial intelligence: what physicians say, in their own words
  • Be heard on social media’s leading physician voice
  • Cancer: what physicians say, in their own words
  • Children’s health: what pediatricians say, in their own words
  • Contact Kevin
  • COVID-19: what physicians wrote as it happened
  • Custom enhanced author page pricing
  • Diabetes and obesity: what physicians say, in their own words
  • Direct primary care: what physicians say, in their own words
  • DMCA Policy
  • End of life: what physicians say, in their own words
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • GLP-1 drugs: what physicians say about Ozempic and its successors, in their own words
  • Heart disease: what physicians say, in their own words
  • Immigration and medicine: what physicians say about immigrant doctors and immigrant patients, in their own words
  • KevinMD influencer opportunities
  • Medical errors: what physicians say, in their own words
  • Medical ethics: what physicians say, in their own words
  • Medical malpractice: what physicians say, in their own words
  • Medical school: what students and physicians say, in their own words
  • Mental health: what psychiatrists and physicians say, in their own words
  • Nursing: what nurses and physicians say, in their own words
  • Opinion and commentary by KevinMD
  • Opioids: what physicians and pain patients say, in their own words
  • Physician burnout speakers to keynote your conference
  • Physician burnout: what physicians say, in their own words
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician personal finance: what physicians say about their own money, in their own words
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Physician suicide: what physicians say, in their own words
  • Physicians and administrators: what physicians say about who runs medicine, in their own words
  • Primary care physician in Nashua, NH | Kevin Pho, MD
  • Primary care: what physicians say, in their own words
  • Prior authorization: what physicians say, in their own words
  • Privacy Policy
  • Private equity and corporate medicine: what physicians say, in their own words
  • Race and medicine: what physicians say, in their own words
  • Recommended services by KevinMD
  • Residency: what residents and attendings say, in their own words
  • Scope of practice: what physicians, nurse practitioners, and PAs say, in their own words
  • Subscribe to the KevinMD enhanced author page
  • Subscribe to the newsletter
  • Surgeons and surgery: what surgeons say, in their own words
  • Take-home messages: what physicians say when asked to leave one
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The electronic health record: what physicians say, in their own words
  • Vaccines: what physicians say, in their own words
  • Violence against health care workers: what physicians and nurses say, in their own words
  • What physicians say: the KevinMD records
  • Women in medicine: what women physicians say, in their own words
  • Women’s health: what physicians say, in their own words

A CEO with the keys to the kingdom. And the pharmacy.

Debbie Moore-Black, RN
Conditions and Diseases
September 9, 2020
Share
Tweet
Share

1986. I graduated from LPN to RN. And I was immediately offered a new job. Manager of a six-bed ER.

This hospital had three surgical suites — 50 inpatient beds and 2 L&D suites. This was a private Catholic hospital run by the nuns. The computer system was new and a foreign object.

Sister Ursula* (name changed) of medical records was so overwhelmed by the volume of paper charts that she hid many charts underneath her bed in the nearby convent. The nuns ran around during dayshift praying for all the patients and sprinkling “holy water” on those that requested it … or didn’t request it. There were crucifixes everywhere.

Our truly beloved CEO had just retired. He was a good, honest family man that knew everyone by their first names. We actually liked him!

But he quickly retired and moved himself and his wife to the mountains.

We were a small hospital out in “nowhere land” where you’d find farms loaded with cows, goats and chickens. Miles and miles away from any “real hospital.”

But we had it all in that ED!

Young women coming in with abdominal pain, only to find they were ready to deliver a non-prenatal care baby. The one ED doctor at hand did the delivery … while I caught the placenta.

We took care of gunshot wounds, stab wounds and cardiac and respiratory arrests, child abuse and rape cases, “done fallouts” during church services, diarrhea and constipation and runny noses and coughs from little kids.

We truly got it all.

We were a smorgasbord of every possible diagnosis. One nurse, one doctor and one secretary in that ED.

I thought I was hot stuff.

The CEO that retired gave me carte blanche to order EKG monitors and defibrillators, surgical equipment, crash carts. Beyond taking courses on “how to be a manager.”

I also took those CEUs on emergency nursing, staffing, public relations, and public education.

I was young and on fire.

I loved the code blues, emergent deliveries, chest tube insertions, intubation, calling medics to transfer a patient to a larger hospital, writing protocols, dealing with JCAHO. The list was endless.

And then we were notified by human resources that we had a new CEO.

ADVERTISEMENT

He was 35-ish. Seemed like a baby. But apparently, he had experience and came from a much larger hospital.

He had shiny shoes and a perfectly starched shirt. I was always on guard and suspicious of shiny shoes.

He was our new CEO.

Immediately, I could feel the difference in this small-town hospital. The family atmosphere was disappearing. The staff was on guard and on edge. At any given time, especially at night, the CEO would come to visit us to make sure everything was OK.

It seemed odd, and he’d drop in at random hours in the middle of the night.

Our pharmacy was closed at night. Only the nursing supervisor had a key for meds that were needed stat throughout the hospital. Meds that hadn’t already been stocked.

But he had a key to the pharmacy.

He would tell us that he had to make sure the pharmacy was locked and that there was no suspicious activity. No one said anything out loud, but if you could just hear our thoughts.

Month after month and the same routine.

Rumor had it that the CEO started to fall asleep during executive meetings, board meetings. He’d visit us nightly in the ED. Slurred speech. Incomplete sentences.

We knew something was wrong.

We also knew if we said or mentioned anything, we could get into big trouble.

Every day the pharmacist clocked in. The pharmacy techs would assist the pharmacists in filling carts, restocking code carts, checking on the narcotics. The pharmacist knew something was missing. The Percocets, the Ativans, and Xanax, the morphine injectables. There was a dent in the narcotics. The narcotic inventory was reduced but without rhyme or reason.

The pharmacist called the pharmacy company (separate from the hospital), and cameras were installed.

And there he was some nights with a paper bag in his hand. Taking whatever he needed.

He was caught on camera. Immediately whisked away to some rehab facility.

And we never heard from him again.

He was a tormented soul thinking he could get away with stealing and using narcotics because his cover was being the CEO.

Debbie Moore-Black is a nurse who blogs at Do Not Resuscitate.

Image credit: Shutterstock.com

Prev

How do you know which doctors are essential?

September 9, 2020 Kevin 0
…
Next

It only takes a moment of laughter to alleviate a crappy situation

September 9, 2020 Kevin 0
…

Tagged as: Hospital Medicine, Physician Burnout and Mental Health

< Previous Post
How do you know which doctors are essential?
Next Post >
It only takes a moment of laughter to alleviate a crappy situation

 

ADVERTISEMENT

More by Debbie Moore-Black, RN

  • Nurse advocacy: The shackles came off before he died

    Debbie Moore-Black, RN
  • Alzheimer’s paranoia and the gun nobody locked up

    Debbie Moore-Black, RN
  • A nurse’s final reflection on life, death, and regrets

    Debbie Moore-Black, RN

Related Posts

  • Don’t judge when trainees use dating apps in the hospital

    Austin Perlmutter, MD
  • Patients are captive pharmacy benefits manager consumers

    Beth Waldron
  • How pharmacy-based primary care takes the low-hanging fruit

    Charles Dinerstein, MD, MBA
  • While pharmacy benefit managers are watching cable, patients are streaming Netflix

    Keely McManamon
  • Will Atul Gawande succeed as a health care CEO?

    Robert Pearl, MD
  • 5 challenges of working in a county hospital

    Pranav Sharma, MD

More in Conditions and Diseases

  • Shift work and circadian rhythms shape the 24/7 workplace

    Deepak Gupta, MD
  • Telehealth and postpartum psychosis defy simple blame

    Rabia Cheema, MD
  • Underage online gambling needs more than a checkbox

    Kayvan Haddadan, MD
  • Why must fourth trimester care begin after delivery?

    Allison P. Boyle, DPA, PA-C
  • Nutrition during cancer treatment is more than calories

    Dr. Manjari Chandra
  • Why witnessing death outside the hospital felt different

    Denise Moulton, RN
  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • 4 fibromyalgia myths the current evidence doesn’t support

      Kayvan Haddadan, MD | Conditions and Diseases
    • Why exhaustion can make you see things that aren’t there [PODCAST]

      The Podcast by KevinMD | Podcast
    • AI governance in health care has to reach the exam room

      Amanda Heidemann, MD | Health Technology
    • The Pennsylvania measles outbreak and the cost of forgetting

      Christine King, CRNA | Conditions and Diseases
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • Why exhaustion can make you see things that aren’t there [PODCAST]

      The Podcast by KevinMD | Podcast
    • 3 reforms to counter wellness influencers in practice

      Farid Sabet-Sharghi, MD | Physician
    • Shift work and circadian rhythms shape the 24/7 workplace

      Deepak Gupta, MD | Conditions and Diseases
    • Paid for twice

      Physicians paid for G2211 twice. Most never bill it.

      Michael Duben, MD | Physician Finance
    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Choosing a limb lengthening surgeon requires accountability

      Hrayr Basmajian, MD | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 1 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • 4 fibromyalgia myths the current evidence doesn’t support

      Kayvan Haddadan, MD | Conditions and Diseases
    • Why exhaustion can make you see things that aren’t there [PODCAST]

      The Podcast by KevinMD | Podcast
    • AI governance in health care has to reach the exam room

      Amanda Heidemann, MD | Health Technology
    • The Pennsylvania measles outbreak and the cost of forgetting

      Christine King, CRNA | Conditions and Diseases
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • Why exhaustion can make you see things that aren’t there [PODCAST]

      The Podcast by KevinMD | Podcast
    • 3 reforms to counter wellness influencers in practice

      Farid Sabet-Sharghi, MD | Physician
    • Shift work and circadian rhythms shape the 24/7 workplace

      Deepak Gupta, MD | Conditions and Diseases
    • Paid for twice

      Physicians paid for G2211 twice. Most never bill it.

      Michael Duben, MD | Physician Finance
    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Choosing a limb lengthening surgeon requires accountability

      Hrayr Basmajian, MD | Physician

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use Agreement
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

A CEO with the keys to the kingdom. And the pharmacy.
1 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...