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How family presence in hospitals can be a lifeline for patients in crisis

Riya Sood
Education
November 25, 2024
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During my time as a medical student shadowing in the intensive care unit, I met Ms. Stacey, hospitalized with a severe intestinal infection. As I entered her room, I saw her frail form lying amidst a web of tubes and monitors. Her prolonged hospital stay had visibly drained her, leaving her dependent on the vigilant care of both the medical staff and a quiet, devoted man sitting beside her bed—her husband.

Ms. Stacey’s husband, who had clearly made this room his second home, was as much a part of her recovery as any medication or treatment she received. Though healthy himself, he was as much a patient living in the four corners of the hospital as Ms. Stacey, minus the symptoms of disease that had overtaken her. His presence brought warmth, love, and a sense of familiarity to her daunting hospital stay.

The environment of a hospital can be overwhelming, filled with unfamiliar health care staff hurrying to and from the room, confusing medical jargon, and the constant buzz of machines. In such a routinized setting, the presence of a familiar and loving face can provide immense comfort and reassurance. For Ms. Stacey, her husband was her advocate, her voice, and her anchor. He knew her history, her preferences, and her routines—insights that no medical chart could capture.

It struck me that family members like Ms. Stacey’s husband can often constitute the closest connection a patient can have from their personal life. They are the hidden patients, enduring their own emotional and sometimes physical burdens to support their sick loved ones. I saw how he took on the role of advocate for her. He was her voice and communicated her needs, preferences, and concerns to the medical staff. His advocacy was vital in ensuring that she received the appropriate care she needed. Family members often have intimate knowledge of the patient’s history, routines, and personality, enabling them to provide insights that can significantly impact the quality of care.

His presence was vital, yet the quiet struggles he endured often went unnoticed. The emotional toll of witnessing his wife’s suffering—of feeling powerless to ease her pain—was a silent burden he carried alone. I could see the weariness in his face, the subtle signs of helplessness, fear, and exhaustion. Yet he seemed to push these feelings aside, placing his own needs on hold to focus entirely on her care. This selflessness, though deeply admirable, risked pushing him down a path of burnout and emotional strain.

Despite the emotional suffering that family members may endure, their role remains essential. As health care providers, we should encourage patients to welcome their loved ones into their care journey. The presence of a familiar face can serve as an emotional anchor for patients navigating the intimidating and often bewildering world of hospitals. They provide continuity, comfort, and a sense of normalcy—a power that, despite its simplicity, can deeply impact recovery.

Riya Sood is a medical student.

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