The skill doctors need to have, but haven’t been taught
Physicians handle thousands of questions annually. We respond to inquiries from patients, their families, insurance companies, nurses, professional colleagues, pharmacies, pharmaceutical representatives, our staff, and even strangers. This is, of course, a part of our job, and it consumes a substantial amount of our time and energy.
And, responding to questions is not as easy as you may think. Words matter, and a clumsy choice or omission can wound instead of …
The skill doctors need to have, but haven’t been taught



















