Front-desk mistakes start with overload, not carelessness
She wasn't careless. She was carrying too much. The nurse at LabCorp was about to draw my father's blood when she stopped. There was no order for him. There was only an order for my mother. My father had just…
She wasn’t careless. She was carrying too much.
The nurse at LabCorp was about to draw my father’s blood when she stopped. There was no order for him. There was only an order for my mother.
My father had just been seen upstairs. His doctor wanted to check his thyroid. He had been feeling tired and thought it was one of his medicines. The order had been written. It just had my …
Front-desk mistakes start with overload, not carelessness
