A patient’s advice on how to improve the health care experience
Every patient has a story and an experience, and my patient experience began on July 6, 2004.
One month after graduating from high school, I was involved in a near-fatal car accident. My heart shifted across my chest, lungs collapsed, major organs were either lacerated or failed completely, my pelvis was shattered, and I lost 60 percent of my blood. I was airlifted to shock trauma near death and underwent immediate …