Patient education after the visit is a design problem
A patient can leave a medical appointment with an explanation, a printed instruction sheet, and a question that has not occurred to them yet. The question may arrive while arranging a ride, talking to a spouse, or looking at the…
A patient can leave a medical appointment with an explanation, a printed instruction sheet, and a question that has not occurred to them yet.
The question may arrive while arranging a ride, talking to a spouse, or looking at the calendar the evening before a procedure. It may be simple enough that the practice answers it many times a week. For that patient, at that moment, it is the missing piece …
Patient education after the visit is a design problem
