Implementing lean: A hospital case study
An excerpt from Beyond Heroes: A Lean Management System for Healthcare. Lean was a serious initiative from the beginning. It was energetically championed by our CEO at that time, John Toussaint, MD, who began his own lean investigations in 2002.…
An excerpt from Beyond Heroes: A Lean Management System for Healthcare.
Lean was a serious initiative from the beginning. It was energetically championed by our CEO at that time, John Toussaint, MD, who began his own lean investigations in 2002. By this time, I was a vice president with operational responsibilities in the hospitals for obstetrics, cancer care, and surgery, in addition to the philanthropic foundations, so I …
Implementing lean: A hospital case study
