Patient noncompliance is often a system failure in disguise
At 4:00 p.m. on a Friday, a patient walked out of a community crisis stabilization unit without his medication. On paper, the chart note was predictable: “Patient left against medical advice,” “poor impulse control,” “non-adherent with treatment regimen.” It is a familiar refrain in psychiatric care, one that quietly transfers a systemic failure onto the person in distress.
Look closer at the operational workflow, however, and a very different story emerges. …
Patient noncompliance is often a system failure in disguise
