A medical board complaint that fueled my burnout
My wife worked as a retail store manager for twelve years. We often joked that her customers were one psychiatric hospitalization away from turning into my patients. As my career progressed, our jokes became a disappointing reality. My meetings with insurance reviewers, outpatient clinics, and even hospital administrators referenced “consumers” and “clients.” The issue with the use of the term “provider” becomes more important if our patients are seen as …
A medical board complaint that fueled my burnout
