What leaders can learn from the failure of Healthcare.gov
It’s lonely at the top. The buck stops here. I take full responsibility. Noble sentiments. But the idea that one person, at the top, or elsewhere in an organization, is solely to blame for a complex failure in novel territory…
It’s lonely at the top. The buck stops here. I take full responsibility.
Noble sentiments. But the idea that one person, at the top, or elsewhere in an organization, is solely to blame for a complex failure in novel territory is as unhelpful as it is limited. In fact, the blame game is less useful today than ever before. Consider Healthcare.gov.
The idea that a project as complex, new, and large as the Healthcare.gov website …
What leaders can learn from the failure of Healthcare.gov


