Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Is a good patient simply one who never complains or disagrees?

Suzanne Koven, MD
Physician
May 31, 2012
Share
Tweet
Share

I’m currently having a chance to do one of my least favorite things: be a patient. And the whole time, I’m missing no opportunity to declare what a bad patient I am. “I’m sorry I’m such a bad patient,” I said to the phlebotomist when I winced as she drew my blood. “I know I’m a bad patient,” I said to the x-ray technician who re-positioned my fractured arm. “We doctors are the worst patients,” I said to the physician whose advice I questioned.

But am I really such a bad patient? Is a good patient simply one who never complains or disagrees?

Since the goal of every patient is to get well as soon as possible (i.e. ideally, not to be a patient), then being a “good” patient means acting in ways that serve this goal. If complaining and disagreeing help you get better faster, then by all means go ahead, whether or not it pleases your caregivers.

Most of the time, though, being a good patient involves doing things that help both the patient and the clinician. Here are my top 5:

1. Be honest. Your doctor can help you better if he or she knows what’s really bothering you; how much you really smoke, drink, or eat; whether you’ve stopped taking your medication because of side effects or expense; whether you’re going through a stressful experience that’s affecting your physical health. Write things down or bring a friend or family member to your medical appointment to help you be more thorough in giving (and receiving) information.

2. Be on time. I know, I know … doctors often keep patients waiting, sometimes abominably long. Sometimes this is the doctors’ fault. Sometimes it’s not. One common reason a doctor runs late is that he or she is accommodating patients who arrive late. This can throw a whole day’s schedule out of whack. If you’re stuck in traffic once or twice, okay. If you’re routinely an hour late (yes, this happens) you’re compromising the quality of your (and others’) time with the doctor.

3. Be nice. No one blames someone who’s sick for being a little cranky. But nasty comments to medical assistants and secretaries and casual threats of lawsuits will probably not improve your care and, though they may make you feel a little better in the short term, will likely make you feel rotten later.

4. Be informed. No, it’s not your job to keep track of every last detail of your medical history or, certainly, to know everything there is to know about your medical conditions. But with a little effort, you can be a more effective advocate for yourself. Have a current list of your medications handy, as well as phone numbers of your doctors and pharmacies plus a basic list of your medical problems, surgeries, and allergies. Read about your medical issues and about diet, exercise, and other issues relevant to your health. Websites such as the American Cancer Society and the American Heart Association have tons of information. Understand, though, that everything you read on the Internet (including here!) doesn’t necessarily apply to you individually.

5. Be patient. Yes, pun intended. The word “patient” comes from the Latin term for “one who suffers.” Being a patient and being patient both involve suffering–even if that suffering is simply waiting. Waiting isn’t something we’re very good at anymore. But, more often than we’d like to think, recovery and even correct diagnosis take their own sweet time, ignoring our work schedules, travel plans, discomfort, and … impatience. Talk with your doctor about ways to feel better while you’re waiting to get better.

Be honest, be on time, be nice, be informed, be patient. It’s good advice.

And now, I’m going to try to take it.

Suzanne Koven is an internal medicine physician who blogs at In Practice at Boston.com, where this article originally appeared. She is the author of Say Hello To A Better Body: Weight Loss and Fitness For Women Over 50. 

Prev

How we need to take risk to reduce risk in hospitals

May 31, 2012 Kevin 9
…
Next

Shared decision making is a necessary concept in modern patient care

May 31, 2012 Kevin 6
…

ADVERTISEMENT

Tagged as: Patients, Primary Care

Post navigation

< Previous Post
How we need to take risk to reduce risk in hospitals
Next Post >
Shared decision making is a necessary concept in modern patient care

ADVERTISEMENT

More by Suzanne Koven, MD

  • A hospital leader speaks out against the transgender military ban

    Suzanne Koven, MD
  • a desk with keyboard and ipad with the kevinmd logo

    Don’t hesitate to talk to your doctor about work

    Suzanne Koven, MD
  • a desk with keyboard and ipad with the kevinmd logo

    Patients should silence their phones in the exam room

    Suzanne Koven, MD

More in Physician

  • The rise of digital therapeutics in medicine

    Muhamad Aly Rifai, MD
  • Paraphimosis and diabetes: the hidden link

    Shirisha Kamidi, MD
  • Silicon Valley’s primary care doctor shortage

    George F. Smith, MD
  • A doctor’s cure for imposter syndrome

    Noah V. Fiala, DO
  • Small habits, big impact on health

    Shirisha Kamidi, MD
  • The dismantling of public health infrastructure

    Ronald L. Lindsay, MD
  • Most Popular

  • Past Week

    • The dismantling of public health infrastructure

      Ronald L. Lindsay, MD | Physician
    • The difference between a doctor and a physician

      Mick Connors, MD | Physician
    • Silicon Valley’s primary care doctor shortage

      George F. Smith, MD | Physician
    • How misinformation endangers our progress against preventable diseases [PODCAST]

      The Podcast by KevinMD | Podcast
    • Ethical AI in mental health: 6 key lessons

      Ronke Lawal | Tech
    • Passing the medical boards at age 63 [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • The dangerous racial bias in dermatology AI

      Alex Siauw | Tech
    • When language barriers become a medical emergency

      Monzur Morshed, MD and Kaysan Morshed | Physician
    • The dismantling of public health infrastructure

      Ronald L. Lindsay, MD | Physician
    • Why doctors are losing the health care culture war

      Rusha Modi, MD, MPH | Policy
    • The hypocrisy of insurance referral mandates

      Ryan Nadelson, MD | Physician
    • A cancer doctor’s warning about the future of medicine

      Banu Symington, MD | Physician
  • Recent Posts

    • How misinformation endangers our progress against preventable diseases [PODCAST]

      The Podcast by KevinMD | Podcast
    • The rise of digital therapeutics in medicine

      Muhamad Aly Rifai, MD | Physician
    • Lipoprotein(a): the hidden cardiovascular risk factor

      Alexander Fohl, PharmD | Conditions
    • Systematic neglect of mental health

      Ronke Lawal | Tech
    • What teen girls ask chatbots in secret

      Callia Georgoulis | Conditions
    • Paraphimosis and diabetes: the hidden link

      Shirisha Kamidi, MD | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 16 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • The dismantling of public health infrastructure

      Ronald L. Lindsay, MD | Physician
    • The difference between a doctor and a physician

      Mick Connors, MD | Physician
    • Silicon Valley’s primary care doctor shortage

      George F. Smith, MD | Physician
    • How misinformation endangers our progress against preventable diseases [PODCAST]

      The Podcast by KevinMD | Podcast
    • Ethical AI in mental health: 6 key lessons

      Ronke Lawal | Tech
    • Passing the medical boards at age 63 [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • The dangerous racial bias in dermatology AI

      Alex Siauw | Tech
    • When language barriers become a medical emergency

      Monzur Morshed, MD and Kaysan Morshed | Physician
    • The dismantling of public health infrastructure

      Ronald L. Lindsay, MD | Physician
    • Why doctors are losing the health care culture war

      Rusha Modi, MD, MPH | Policy
    • The hypocrisy of insurance referral mandates

      Ryan Nadelson, MD | Physician
    • A cancer doctor’s warning about the future of medicine

      Banu Symington, MD | Physician
  • Recent Posts

    • How misinformation endangers our progress against preventable diseases [PODCAST]

      The Podcast by KevinMD | Podcast
    • The rise of digital therapeutics in medicine

      Muhamad Aly Rifai, MD | Physician
    • Lipoprotein(a): the hidden cardiovascular risk factor

      Alexander Fohl, PharmD | Conditions
    • Systematic neglect of mental health

      Ronke Lawal | Tech
    • What teen girls ask chatbots in secret

      Callia Georgoulis | Conditions
    • Paraphimosis and diabetes: the hidden link

      Shirisha Kamidi, MD | Physician

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Is a good patient simply one who never complains or disagrees?
16 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...