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My journey to loving primary care again

Jerina Gani, MD, MPH
Physician
July 28, 2025
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There was a time — not too long ago — when I dreaded the start of each workweek.

I had spent years studying, training, and sacrificing sleep, time with family, and even my health to become a physician. I believed in the value of primary care and the importance of relationships with my patients. But somewhere along the way, the dream started slipping through my fingers. I wasn’t unhappy because of the patients. Quite the opposite — they were the best part of my day. What drained me was the never-ending checklist: the 15–20-minute visit expectations, the pile of notes waiting for me after hours, the labs and tests to review, the coding confusion, the pressure to squeeze more into every day. I was exhausted, constantly behind, and slowly watching my passion burn out.

And then, like many of you, I asked the scary question: Is this sustainable? The thought of walking away from medicine felt like betrayal. But staying in a system that left no room for joy or rest felt even worse. Something had to change.

The turning point

I started small. I tracked my time obsessively. I paid attention to patterns: Which visits ran long? Where was I losing time? What made me feel energized vs. depleted? And then I looked at something most doctors avoid: my revenue per visit. Not because money was my priority, but because I realized that time and money were connected — and I was hemorrhaging both.

I realized I wasn’t just a physician — I was also running a practice. Whether I liked it or not, I was the CEO of my own day. That shift in mindset was everything. I stopped trying to do more. I started doing smarter. I optimized my visit flow, simplified documentation, and got clear on my value. I learned how to communicate with patients in a way that built loyalty and trust without adding time.

Soon, I was working fewer days — yet my income was going up. I was finally spending evenings with my family, taking real days off, and waking up excited for clinic days again. Now I work only 3 days a week seeing patients every 30 minutes and make a very good amount of money. I am really happy to have achieved this.

Why I’m sharing this

I’m sharing this not because I have all the answers, but because I know how it feels to be stuck. To love medicine but resent the structure it’s trapped in. To want out — but not to leave. If that’s you, I want you to know:

There is a way to thrive in primary care. You don’t have to choose between purpose and peace. You don’t have to settle for burnout just because it’s become “normal.” You can design a version of your practice that works for you. You can become the provider patients love and trust. You can reclaim time, energy, and joy — without sacrificing income. It starts with giving yourself permission to reimagine what your life could look like.

What I learned along the way

Here are a few truths I discovered through trial and error:

Time is currency. Protect it. Learn how to make the most of each visit so you don’t have to cram your schedule just to stay afloat.

Patients don’t want perfect, they want connection. When you build trust and show up fully — even for a short visit — you become irreplaceable.

Saying yes to everything is saying no to yourself. Boundaries are not selfish. They’re how you stay in medicine long enough to make a lasting impact.

You are worth more than a CPT code. Your experience, compassion, and wisdom are incredibly valuable. Don’t let a broken system make you forget that.

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A message to my colleagues

If you’re reading this and you’re tired — deeply tired — I see you. If you’re wondering whether it’s possible to be both a great provider and a fulfilled human being, I promise you: It is. You don’t need to change who you are. You just need new tools, new strategies, and a belief that you deserve better.

This journey isn’t about abandoning medicine. It’s about reclaiming it — on your terms. You entered this field to heal others. Don’t forget to heal yourself too. From burnout to balance, from survival to success — it’s all possible. And it starts with a decision: You are not here to burn out. You are here to rise.

Jerina Gani graduated with high honors from medical school in Albania, Europe, in 1992. She later earned a Master of Science degree in Health Services Management from the London School of Hygiene and Tropical Medicine in the United Kingdom. In 1995, she relocated to the United States and completed her residency training in internal medicine in Brooklyn, New York. Since then, she has practiced as a primary care physician in Boston, Massachusetts. With decades of experience in the medical field, Dr. Gani is deeply committed to transforming primary care into a model of success and balance. Her professional focus emphasizes improving health care delivery while maintaining physician well-being. Dr. Gani shares her insights and strategies for achieving these goals through her platform at Dr. Gani Secrets, where she engages with health care professionals and the broader community.

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