4 steps to de-escalate hostile people [PODCAST]
"The boundaries of unacceptable behavior have eroded in the past few years. Politicians, law enforcement, movie stars, health care providers, the health care system, and society, in general, are all acting badly occasionally. I’m amazed but no longer surprised every…
Listen on Apple Podcasts · Spotify
Listen and followApple PodcastsSpotifyYouTubeMore apps · Browse all episodes
“The boundaries of unacceptable behavior have eroded in the past few years. Politicians, law enforcement, movie stars, health care providers, the health care system, and society, in general, are all acting badly occasionally. I’m amazed but no longer surprised every time it happens. Patients and family members behaving badly have captured …
4 steps to de-escalate hostile people [PODCAST]





















