Lively communication in the service industry
Gaining insight into the customer’s perspective often occurs when one steps into the customer’s shoes, even if it’s in a different service industry. However, it’s crucial to remember that employees are individuals with their own needs. This brings us to a significant question: Should employees engage in lively and perhaps even boisterous conversations while confined to their workplace, where they might be the only sources of human interaction in an …







![How should kratom be regulated? [PODCAST]](https://kevinmd.com/wp-content/uploads/Design-2-190x100.jpg)






![How genetic testing redefines motherhood [PODCAST]](https://kevinmd.com/wp-content/uploads/Design-3-190x100.jpg)