Patient surveys: the quest for positive reviews
An excerpt from Doc-Related: A Physician’s Guide to Fixing Our Ailing Health Care System.
Early in my career as a rural physician in Texas, I took care of a couple in their mid-70s named Vernon and Nellie. They drove in from another small town 50 miles away. Nellie usually did all the talking, while her husband, Vernon, sat quietly next to …
Patient surveys: the quest for positive reviews
















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