The medical referral process: Why it fails and how to fix it
For clinicians, trainees, and health system leaders, the referral process is supposed to be a bridge connecting patients to the specialty care they need. But in everyday practice, this bridge often functions more like a maze. Many of us, whether as physicians in training or practicing providers, have watched patients become lost in a cycle of delays, miscommunications, and inappropriate specialist visits that worsen outcomes rather than improve them.
The consequences …
The medical referral process: Why it fails and how to fix it
