Tech

Behavioral science in health care is what AI is missing

Artificial intelligence is rapidly reshaping health care: clinical decision support, documentation, operations, patient engagement. Most of the conversation about it focuses on the technology itself: the quality of the data, the sophistication of the models, the accuracy of the outputs.…

Artificial intelligence is rapidly reshaping health care: clinical decision support, documentation, operations, patient engagement. Most of the conversation about it focuses on the technology itself: the quality of the data, the sophistication of the models, the accuracy of the outputs.

These are real questions. But they can obscure a more basic one: Health care is a human system, and every outcome it produces depends on what people do. That includes patients, …

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Behavioral science in health care is what AI is missing