Nurse-physician communication starts with 4 words
Every nurse who has ever called you at two in the morning remembers how you answered. You remember almost none of them. That asymmetry runs the hospital at night. The caller carries every response forward: the sigh, the pause, the…
Every nurse who has ever called you at two in the morning remembers how you answered. You remember almost none of them.
That asymmetry runs the hospital at night. The caller carries every response forward: the sigh, the pause, the question that was really a verdict. By the time the phone rings again, they have already decided how much it is going to cost them to tell you what they are …
Nurse-physician communication starts with 4 words
