Can empathy be taught, or is it innate?
In medical school, I was taught to sit down at eye-level when speaking to a patient, ask them how they’d prefer to be addressed, make sure to ask questions in an open-ended manner to allow patients to express themselves, and interject with “that must be really difficult for you” or “I can only imagine how that makes you feel,” as a way to show empathy and foster better connection with …