What telemedicine gets right that in-person care gets wrong

A patient called at 7:45 on a Tuesday morning. She was a nurse, working nights. She had confirmed flu, her employer needed documentation within 24 hours, and the nearest GP clinic had a three-week wait for a routine appointment. Getting seen that day would have meant taking a taxi to an urgent care waiting room, feverish, and sitting next to people who didn’t need to be exposed to influenza.

She got …

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What telemedicine gets right that in-person care gets wrong