Physicians: Sometimes it’s not what you say, but how you say it
Most physicians will be thrust into the role of patient or caregiver at some point during their careers. Unfortunately, it’s not until this occurs that many become fully aware of the finer points of excellent care and communication. Take, for example, the simple act of reporting test results to a patient. We do this every day, but may not realize that how we frame the information is as important as …
Physicians: Sometimes it’s not what you say, but how you say it
















