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Don’t respond to bad reviews online. And 4 other tips doctors need to know.

Kevin Pho, MD
KevinMD
May 27, 2016
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ProPublica’s Charles Ornstein wrote about online patient reviews today: “Doctors fire back at bad Yelp reviews — and reveal patients’ information online.”  I thought it would be a good idea to share how clinicians can handle criticism online.  Click on the Facebook Live video above for a replay.

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Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

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Don’t respond to bad reviews online. And 4 other tips doctors need to know.
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