ProPublica’s Charles Ornstein wrote about online patient reviews today: “Doctors fire back at bad Yelp reviews — and reveal patients’ information online.” I thought it would be a good idea to share how clinicians can handle criticism online. Click on the Facebook Live video above for a replay.
Don’t respond to bad reviews online. And 4 other tips doctors need to know.
Real physician voices, twice a week
Free, and one click to unsubscribe.
More by
Keep reading
The Podcast
Latest episodes
Most popular
Shy doctors can lead: imposter syndrome and the path to physician leadership
Patients hide their food allergy, and few doctors speak up
Physician pay won’t budge for one doctor. Negotiate as a group.
Hidden fees in employer health plans are about to come out
Bringing a newborn home? What hospitals don’t tell new parents
Fired for seeing her own patients: moral injury and life after medicine
U.S. health care won’t be fixed until everyone can see a doctor
