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Don’t respond to bad reviews online. And 4 other tips doctors need to know.

Kevin Pho, MD
KevinMD
May 27, 2016
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ProPublica’s Charles Ornstein wrote about online patient reviews today: “Doctors fire back at bad Yelp reviews — and reveal patients’ information online.”  I thought it would be a good idea to share how clinicians can handle criticism online.  Click on the Facebook Live video above for a replay.

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Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

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  • Most Popular

  • Past Week

    • Why doctors struggle with treating friends and family

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    • Whole-body MRI screening: political privilege or future of care?

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      Arthur Lazarus, MD, MBA | Physician
    • Personalized scientific communication: the patient experience

      Dr. Vivek Podder | Physician
    • The role of operations research in health care crisis management

      Gerald Kuo | Conditions
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      The Podcast by KevinMD | Podcast, Sponsored
  • Past 6 Months

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      Mansi Kotwal, MD, MPH | Physician
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      J. Leonard Lichtenfeld, MD | Physician
    • The blind men and the elephant: a parable for modern pain management

      Richard A. Lawhern, PhD | Conditions
    • Psychiatrists are physicians: a key distinction

      Farid Sabet-Sharghi, MD | Physician
    • Why feeling unlike yourself is a sign of physician emotional overload

      Stephanie Wellington, MD | Physician
    • The loss of community pharmacy expertise

      Muhammad Abdullah Khan | Conditions
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      The Podcast by KevinMD | Podcast, Sponsored
    • Technology for older adults: Why messaging apps are a lifeline

      Gerald Kuo | Conditions
    • Are medical malpractice lawsuits cherry-picked data?

      Howard Smith, MD | Physician
    • Accountable care cooperatives: a 2026 vision for U.S. health care

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Don’t respond to bad reviews online. And 4 other tips doctors need to know.
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