ProPublica’s Charles Ornstein wrote about online patient reviews today: “Doctors fire back at bad Yelp reviews — and reveal patients’ information online.” I thought it would be a good idea to share how clinicians can handle criticism online. Click on the Facebook Live video above for a replay.
Don’t respond to bad reviews online. And 4 other tips doctors need to know.
Tagged as: #AskKevinMD, Online Reputation
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