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Caring for the caregivers builds dementia-friendly cities

Gerald Kuo
Conditions
May 4, 2026
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A school bell rings inside the Jen Chi station-front building, a historic health and social welfare hub in Taipei.

For a visitor, it may sound ordinary. For staff, it marks the end of another class, another session, another carefully planned activity for older adults. For family caregivers, it may mean a short moment of relief. For a person living with dementia, the sound may not become a lasting memory, but it may still remain as a feeling: rhythm, safety, warmth, and being accompanied.

For health care workers, the bell means something else. It says: You may breathe now.

In long-term care, we often talk about patients, families, medications, fall prevention, nutrition, rehabilitation, and institutional capacity. We talk about dementia-friendly environments and community-based care. All of this matters. But we speak far less about the people who must carry these ideas into real life: nurses, physicians, therapists, social workers, care workers, volunteers, and administrative staff. They are not policy slogans. They are human beings.

They absorb family anxiety. They repeat instructions with patience. They watch for risks that outsiders may never see. They turn abstract health policy into daily gestures: adjusting a chair, guiding a slow step, answering the same question again, calming a frightened family member, and reminding everyone that decline is not a moral failure.

A dementia-friendly city cannot be built by exhausted workers.

Outside the Jen Chi building, Taipei sometimes offers another lesson. On a few evenings each year, the setting sun aligns with the city’s streets, forming a golden corridor of light between buildings. Photographers wait for it. Children ask why the sun appears to fall directly into the road. Astronomers explain it through the Earth’s rotation, the sun’s position, and the geometry of the street grid.

Standing near the glass curtain wall of a health and social welfare building, I see a different question. Can a city help its caregivers realign themselves?

Just as the sunset aligns with the city’s street grid, health care workers also need ways to realign their inner world. In Taiwan, I have met many physicians and health professionals who seek this realignment through music, photography, and the night sky. Some play the piano after a long clinic day. Some play the pipe organ, drawn to the discipline of breath, resonance, space, and silence. Some carry cameras and wait for the right light. Some observe stars, planets, or the moon, not because astronomy is part of their clinical work, but because looking upward gives them a distance that medicine often denies.

These hobbies are not distractions from medicine. They are recalibrations.

A physician who plays piano practices listening. A clinician who photographs light learns to notice what others miss. A health worker who watches the stars remembers that human suffering, while urgent, is not the whole universe. A care worker who hears the school bell and allows herself one deep breath may return to the next patient with a little more patience.

This is not sentimental. It is clinical.

People living with dementia may lose memory, language, or orientation, but they often remain deeply responsive to tone, facial expression, rhythm, light, touch, and emotional atmosphere. An exhausted caregiver changes the room. A calm caregiver also changes the room. Non-pharmacological care is not only about activities designed for patients. It is also about the emotional ecology created by the people around them.

An under-nourished caregiver cannot sustain the emotional ecology required for true nourishment.

In Chinese, we often speak of an integrated approach to aging as “medical care, movement, and nourishment” (醫動養). “Medical care” means assessment, medication safety, early detection, and clinical support. “Movement” means safe walking, balance, strength, and function. “Nourishment” includes food, but also emotional nourishment, social connection, dignity, and meaning.

I would add one more layer: the nourishment of the caregiver. This is not merely an employee wellness benefit. It is infrastructure for patient safety, dementia care, and humane medicine.

We should not romanticize burnout. A hobby cannot fix unsafe staffing, excessive documentation, moral distress, night shifts, family conflict, low reimbursement, or the constant pressure to do more with less. In many hospitals and long-term care facilities, workers are asked to carry clinical risk, emotional labor, administrative demands, and public expectations at the same time. Telling clinicians and care workers to “be resilient” while leaving the workplace unchanged can become another form of blame.

But we also should not dismiss beauty, rest, and personal meaning as luxuries.

In medicine, leisure often feels guilty. The pager rings. The family waits. The chart is unfinished. The next patient needs help. Many clinicians learn to postpone themselves until there is nothing left to postpone. Yet the capacity to care is not unlimited. If health care workers are treated like machines, they will eventually protect themselves by becoming less emotionally available. That is not a personal weakness. It is a predictable human response.

This is why the bell matters.

A bell creates a boundary. It tells the class that one period has ended before the next begins. In health care, boundaries are not selfish. They are safety devices. They protect the emotional capital of workers from being endlessly extracted. They remind institutions that care cannot be delivered by people who are never allowed to stop.

Health care needs such bells. Not only literal bells, and not only legally mandated breaks, but cultural and organizational permission to pause. Permission to play music. Permission to walk outside. Permission to take photographs. Permission to look at the sky. Permission to remember that a clinician is more than a professional function.

A city that wants to be dementia-friendly should not only ask whether older adults can walk safely, sit comfortably, and participate in community life. It should also ask whether the people who care for them have places to breathe. Are there shaded sidewalks for a short walk after a shift? Are there public spaces where staff can sit without being rushed away? Are there cultural spaces where clinicians can listen, play, photograph, pray, or simply be quiet? Can a care institution be not only a site of service delivery, but also a place where beauty enters the workday?

When the sunset reflects on the glass curtain wall of the Jen Chi building, it does not solve dementia. It does not reduce paperwork. It does not increase staffing. But it reminds us of something easy to forget.

Care is not only a technical act. It is also an atmosphere.

The school bell rings. One class ends. Another will begin. Before the next patient, the next family, the next difficult conversation, perhaps a health care worker deserves one moment to breathe.

A dementia-friendly city begins when we notice not only those who need care, but also those who keep caring. Sometimes that begins with a bell. Sometimes with a piano. Sometimes with a pipe organ. Sometimes with a camera. Sometimes with a physician looking at the stars, trying to remember the vastness beyond the clinic. And sometimes, it begins when a city lets its caregivers look toward the light.

Gerald Kuo, a doctoral student in the Graduate Institute of Business Administration at Fu Jen Catholic University in Taiwan, specializes in health care management, long-term care systems, AI governance in clinical and social care settings, and elder care policy. He is affiliated with the Home Health Care Charity Association and maintains a professional presence on Facebook, where he shares updates on research and community work. Kuo helps operate a day-care center for older adults, working closely with families, nurses, and community physicians. His research and practical efforts focus on reducing administrative strain on clinicians, strengthening continuity and quality of elder care, and developing sustainable service models through data, technology, and cross-disciplinary collaboration. He is particularly interested in how emerging AI tools can support aging clinical workforces, enhance care delivery, and build greater trust between health systems and the public.

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