Providers should think seriously about leveraging online reviews
In 2012, tension over online doctor reviews ran high. As the New York Times reported, physicians were turning to third-party reputation management firms who used legal threats to silence critical patients on the web. Information freedom non-profits and tech media…
In 2012, tension over online doctor reviews ran high. As the New York Times reported, physicians were turning to third-party reputation management firms who used legal threats to silence critical patients on the web. Information freedom non-profits and tech media outlets responded with investigations and an FTC complaint.
As a former practitioner, I sympathize with some doctors’ apprehension about online reviews; the desire to protect oneself from unfair …
Providers should think seriously about leveraging online reviews






