The empathy gap: How a lack of understanding is fueling poor outcomes and health disparities
I recently watched The Color of Care, a documentary highlighting the disparate and inequitable care received by Black and brown individuals during the COVID-19 pandemic. During the movie, Executive Producer Oprah Winfrey opined that one of the primary health care issues is the “empathy gap.” Upon hearing the phrase, I shot up in my chair, as it felt eerily (and painfully) similar to what I described in …












![Smart design choices improve patient care outcomes [PODCAST]](https://kevinmd.com/wp-content/uploads/Design-4-190x100.jpg)