Are hospitals putting too much emphasis on patient safety?
In the marketplace, people want the “best doctor”. You will never hear anyone saying that they picked their doctor because the hospital he practiced at had a better safety record . . .
. . . If you make patient safety your acid test, you are not going to attract the kind of patients you need to stay in business. The difference, in the mind of the public, between quality and safety is huge. Quality means the medical care expectations. Safety is merely expected…until something goes wrong.
