How AI phone systems in health care create barriers
Recently, I cared for a woman at a Pittsburgh shelter clinic whose blood pressure was dangerously elevated. She told me she had insurance through a regional health plan but had not seen a primary care physician in quite some time.…
Recently, I cared for a woman at a Pittsburgh shelter clinic whose blood pressure was dangerously elevated. She told me she had insurance through a regional health plan but had not seen a primary care physician in quite some time. I prescribed losartan, a common blood pressure medication, and e-prescribed it to a downtown CVS pharmacy. A week later, she returned. She had not received the medication.
The pharmacy had told …
How AI phone systems in health care create barriers



















