Leadership in action: How a broken pager fixed a hospital
Sometimes, the smallest failures expose the largest truths. At a remote Air Force base hospital, a silent pager revealed not my incompetence, but my supervisor’s lack of leadership, and set in motion a chain of events that reshaped the hospital’s command structure and ultimately influenced the future of Air Force pediatrics.
What began as a malfunction during an award ceremony became the catalyst for decisive leadership, a reorganization of medical services, …
Leadership in action: How a broken pager fixed a hospital

















