It had been a hectic day in the urgent-care clinic of my large family practice, and I was starting to worry about the time: My last two patients had put me thirty minutes behind.
I felt relieved when I saw the note for the next patient: “Seventy-four-year-old female with UTI.”
A urinary tract infection! This should be quick and uncomplicated.
I walked into the room to find a well-dressed older woman seated on …
The trust patients show you is an honor
Mr. Dwyer isn’t my patient, but today I’m covering for my partner in our family practice office, so he’s been slipped into my schedule.
Reading his chart, I have an ominous feeling that this visit won’t be simple.
A tall, lanky man with an air of quiet dignity, Mr. Dwyer is eighty-eight. His legs are swollen, and merely talking makes him short of breath.
He suffers from both congestive heart failure and renal …
We forget to ask patients what their goals are
My patient Maria sits before me, looking vaguely distressed.
She’s returned for a follow-up visit, six weeks after our first. The morning is half over, and I’m clipping along, staying on time, using the new electronic medical record system (EMR) without a glitch and with a sense of satisfaction. Three months back, when I joined this small-town practice as part of my new position as a health-system medical director, I found …
I’m grateful that I’ve been given a second chance
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