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Test Finds Inaccuracies in Help Line for Medicare

Test Finds Inaccuracies in Help Line for Medicare

“Medicare’s toll-free telephone line, one of the main vehicles for disseminating information about new prescription drug benefits and drug discount cards, gives accurate answers less than two-thirds of the time, Congressional investigators say.”

If I gave accurate answers less than two-thirds of the time, I’d be out of a job.

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