Love ’em or hate ’em, people who show up without an appointment can help or hurt your practice:
. . . walk-ins are a fact of life in office-based medicine, so rules to deal with them are essential. Walk-in policies will vary from practice to practice, and even from physician to physician within a practice, depending on who’s on call, who’s looking for a heftier patient roster, and what sort of help the unannounced patients need.
