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Child psychiatrist and entrepreneur Marissa Caudill discusses her article, “How a customer relationship management tool (CRM) can help physicians regain control and beat burnout.” She argues that a significant driver of physician …
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Internal medicine and infectious disease physician and author Joshua D. Hartzell discusses his article “Leading with care: How health care leadership can transform patient and provider well-being.” He addresses the crisis of …
Leading with care: a new approach to health care leadership for well-being [PODCAST]
For many physicians, the word “negotiation” conjures up stress.
Most of us weren’t taught that negotiation is something we do every day—at work, at home, and in nearly every human interaction. Whether we’re persuading a patient to change a behavior, deciding on a restaurant with a partner, or navigating parenting decisions, we are constantly negotiating. Many physicians—especially women physicians—find negotiating extremely uncomfortable.
Why?
Because …
Why physicians find negotiating challenging—and what they can do to negotiate better
Leadership in any industry, especially in health care, demands a delicate balance of trust, ethical judgment, and professionalism. However, when leaders view collaboration through a lens of suspicion, assuming that employees are conspiring against them, it can lead to a culture of distrust and unprofessional behavior. This article delves into the psychological and ethical aspects of such behavior, its impact on workplace dynamics, and practical strategies for navigating these challenging …
When leadership turns defensive: the impact of workplace paranoia on professionalism
Physicians, practices, and other health care providers seem to face a continual decline in reimbursements. According to an AMA analysis, inflation-adjusted Medicare reimbursement rates for physicians dropped 22 percent from 2001 to 2021, and insurers of Affordable Care Act plans denied 17 percent of in-network claims in 2021.
The gut reaction is often to increase growth, but that brings on problems of its own, like reduced profitability from increased overhead and …
4 strategies to boost your medical practice’s profitability
Walking through the expo floor at yet another health care technology conference, I couldn’t help but feel like I was in some weird mix between a tech convention and a futuristic farmers’ market. Stalls displayed shiny new AI technologies that promised to revolutionize health care—in theory, at least. But somewhere between the AI-powered ambient scribes and smart scheduling systems, I started to wonder where we’re actually headed.
Maybe it’s …
Doctors don’t need yoga, they need time to smoke
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Physician executive Tim Wetherill discusses his article, “Why AI is the perfect neutral arbiter for health care claims.” Tim explores how deeply embedded incentives, inefficiencies, and subjectivity in the current claims adjudication …
How AI can eliminate bias and inefficiency in health care billing [PODCAST]
April 23, 2025, is Administrative Professionals Day!
Administrators, especially in health care, are a rapidly growing demographic who believe they are unsung heroes deserving of recognition. In an attempt to remedy this situation, I submit for your consideration the following song, to the tune of 99 Bottles of Beer on the Wall:
One administrator is all, he runs the hospital.
Let’s open the door, and …
The unstoppable rise of health care administrators: a cautionary song
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Health care executive Susannah Eastwick discusses her article, “Advancing health care through physician leadership: 5 skills for changing health care.” Susannah explores the evolving health care landscape in 2025, where physicians face …
Essential skills for physician leaders in health care [PODCAST]
If you have been offered the opportunity to buy into a medical practice, congratulations! For most physicians, this will be a tremendous opportunity. Being offered an ownership interest indicates that the current owners recognize your worth and are inviting you to “join the club.” It is hard to imagine a greater validation from your peers.
At the same time, physicians do need to protect themselves from a bad deal. In my …
What every physician should know before buying into a medical practice
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Pediatric gastroenterologist Michele Cho-Dorado discusses her article, “Empowering our children with financial literacy: Raising bold thought leaders and compassionate changemakers.” In this episode, Michele draws from her experience as a physician to …
Raising financially savvy kids: a doctor’s guide to empowering future leaders [PODCAST]
When it comes to retirement savings, 401(k) and 457(b) plans are both popular options, but they have some key differences. While private employers typically offer 401(k) plans, 457(b) plans are available to employees of state and local governments and tax-exempt organizations under IRS Section 501, excluding churches and church-controlled organizations.
What is a 457 plan?
While a 401(k) is considered a defined contribution retirement account, a …
Navigating your 457 plan: key steps for physicians changing jobs
Most provider groups are not optimized to manage patient billing, and it’s breaking the bank. The problem often starts with the EHR systems that they have adopted, which are designed with insurance reimbursement as the priority, not the patient experience in mind.
For decades, providers operated in a world where the vast majority of their revenue came from insurance reimbursements. For most provider groups, patient billing was an afterthought. …
From caregivers to collectors: Navigating the new landscape of patient payments
As a former health care executive, I have witnessed many leaders at all levels sabotage their own success. Most of it was unintentional but rather the result of a failure to learn from those who have gone before. Many in the health care industry are promoted into leadership roles without the benefit of leadership or management training and are then left to their own devices to learn “on the job,” …
10 ways health care leaders sabotage their own success—and how to stop
Is caring the missing ingredient in health care leadership?
As physicians and health care professionals, we are called to care for patients, their families, and trainees. Yet, the health care team is often not cared for by leaders. This has resulted in staggering rates of burnout. It has led to many physicians and nurses leaving the field, creating more stress on an already overworked workforce. The question is: How …
Leading with care: How health care leadership can transform patient and provider well-being
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Family physician Tony Gerk discusses the article, “Even medical practices aren’t immune from the high cost of employer-provided health insurance.” In this episode, Tony explains the challenges small medical practices face due …
Rising health insurance costs challenge small medical practices [PODCAST]
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Health law attorney Dennis Hursh discusses his article, “Doctors beware: How vague contracts put your job at risk,” revealing how poorly defined termination clauses in physician employment agreements leave doctors vulnerable to …
How vague termination clauses can ruin a doctor’s career [PODCAST]
Some physicians have a clear moment when they know they’re done with clinical practice. A good friend of mine left emergency medicine just five years after residency—she simply knew it was time. There was no doubt, no wavering. She saw the road ahead, and it wasn’t one she wanted to keep traveling. When I said my ego loved the job, one of her comments resonated deeply: “But there’s more to …
How do you know when it’s time to leave clinical practice?
We, as physicians, dedicate years to rigorous education and training to excel in our chosen specialties. We endure periods of sleepless nights, poor nutrition, personal sacrifices, time constraints, and modest pay. For many, this journey is further compounded by the significant burden of student loan debt. We do this with the expectation that we will be able to make up for lost time later. Yet, too often, when financial stability …
No one knows for sure what’s coming in health care in the months ahead, but one thing is clear: The landscape in 2025 will undoubtedly be changing—and challenging. For physicians and others working in such fields, this is not new but an acceleration of recent trends. External factors, like the COVID-19 pandemic, and internal, more systemic ones have increasingly taken power away from doctors—impacting everything from patient care to physician …
Advancing health care through physician leadership: 5 skills for changing health care
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